Lead configuration and implementation of SAP S/4HANA CS and SD modules, translating business requirements into efficient SAP solutions, and ensuring cross-module integration.
Introduction
At D4M, we don’t just implement systems — we help businesses transform how they serve their customers. As we continue to expand our SAP practice, we are seeking a Senior SAP Consultant who combines strong technical expertise with in-depth business understanding across the Customer Service (CS) and Sales & Distribution (SD) modules, all within SAP S/4HANA environments.
In this role, you'll go beyond configuration. You’ll work closely with business stakeholders to design smart, scalable service and sales processes, backed by the latest SAP technologies. If you’re passionate about delivering solutions that truly improve customer experiences, this is the place to make an impact.
Key Responsibilities
- Lead the configuration, design, and implementation of SAP S/4HANA CS and SD modules.
- Gather and translate business requirements into efficient SAP solutions.
- Configure and support end-to-end processes including:
- CS: service orders, notifications, contracts, warranties, repair processes, resource-related billing.
- SD: order-to-cash flows, pricing, shipping/deliveries, invoicing, credit/debit memos.
- Ensure integration with related modules like MM, FI, PM, and CRM.
- Participate in greenfield or brownfield S/4HANA implementations, upgrades, and migrations.
- Address and resolve SAP CS and SD functional issues during implementations and in production.
- Develop functional documentation (design specs, process flows) and deliver user training.
- Facilitate workshops and coordinate with cross-functional/global teams to ensure project success.
Required Qualifications
- 7+ years of SAP consulting experience, with strong focus on CS and SD modules.
- Proven experience working in SAP S/4HANA projects (greenfield or brownfield).
- Deep knowledge of functional configuration in both CS and SD.
- Familiarity with SAP Fiori UX in a S/4HANA environment.
- Strong understanding of cross-module integration (e.g., MM, FI, PM, CRM).
- Excellent analytical, problem-solving, and stakeholder communication skills.
- Independent and proactive work style, with experience leading workshops and delivering solutions end-to-end.
Preferred Qualifications
- SAP Certification in S/4HANA Sales or S/4HANA Customer Management.
- Experience with SAP Activate methodology.
- Exposure to large-scale, global, or multi-country SAP implementations.
Education
- Bachelor’s degree in IT, Systems Engineering, Business Administration, or related field.
Similar Jobs
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Coordinate end-to-end installation projects for customers by tracking progress, scheduling within SLAs, documenting interactions, resolving work order issues, and communicating with customers, service providers, stores and vendors. Maintain compliance documentation, use systems (Installation Management System, myRedVest, Salesforce), deliver customer support via inbound/outbound calls, and adapt to process changes while meeting performance goals.
Top Skills:
Installation Management SystemMyredvestSalesforce
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead HR partnership for Global Finance by developing workforce planning, integrating AI into HR processes, advising the Global CFO on organization design and compensation, driving data-driven people decisions, coaching senior leaders, and building a diverse, high-performing team to meet strategic business goals.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead CRM architecture and ServiceNow implementations for telecommunications customers, translating telco business challenges into solution designs. Advise stakeholders, review architectures and integrations with legacy OSS/BSS, mentor delivery teams, contribute to pre-sales, and collaborate with Product and R&D to address telco-specific needs while driving customer value and adoption.
Top Skills:
CRMOss/BssServicenow
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
