The Scaled Customer Success Manager is responsible for ensuring customer satisfaction and success, managing customer accounts, and delivering value to clients through strategic support and guidance.
Find full job description at https://www.hirenimble.com/careers
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The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.
Top Skills:
AmplitudeCensusClayCustomer.IoHightouchHubspotIntercomLinearMixpanelRetoolZapierZendesk
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Manage audit engagements, oversee daily operations, provide guidance on accounting matters, assist clients with compliance, and lead training programs.
Top Skills:
Fasb Accounting Standard UpdatesGaap
Consumer Web • Real Estate • Sharing Economy • Virtual Reality • Consulting • Manufacturing
Lead and oversee daily accounting operations including GL, AP/AR, payroll, fixed assets, and reconciliations. Manage monthly/quarterly/annual close, prepare and analyze financial statements, ensure GAAP compliance, coordinate audits, maintain internal controls, and lead budgeting/forecasting. Supervise and develop accounting staff, manage ERP/accounting systems, support tax filings, and provide financial insights to senior leadership to improve profitability and efficiency.
Top Skills:
Microsoft Dynamics 365ExcelNetSuiteOraclePower BIQuickbooks EnterpriseSageSAPTableau
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
