SDR Manager

Ready to take your career to the next level?

Skai (formerly Kenshoo) is looking for the best and brightest to join our rapidly growing team. We’re proud of our industry-leading digital marketing software — but even prouder of the people behind it. That’s where you come in.

We’re hiring a driven, modern SDR Manager to lead and scale our Sales Development team.

This is a frontline leadership role for someone ready to step up — part coach, part operator, part builder. You’ll develop a high-performing team that consistently generates qualified pipeline, while embedding AI-powered workflows, signal-based targeting, and modern outbound into everything they do.

Reporting to the CMO, you’ll sit at the intersection of Sales, Marketing, and GTM — turning strategy into execution and ensuring the team is focused on the right accounts, signals, and moments.

Key Responsibilities:

Team Leadership, Coaching & Execution

• Lead, coach, and develop a team of three SDRs to exceed pipeline and meeting targets
• Run a strong coaching cadence (1:1s, call reviews, role plays) to continuously raise performance
• Ensure consistent SDR ways of working while delivering individualized, targeted coaching to maximize each rep’s performance
• Build playbooks, sequences, and messaging aligned to ICP, personas, and GTM priorities
• Own onboarding and ramp to accelerate time-to-productivity
• Drive execution across inbound, outbound, and signal-based workflows

Pipeline Strategy, GTM Alignment & Operations

• Translate GTM strategy and marketing campaigns into clear SDR plays, SLAs, and follow-up workflows
• Partner with Marketing, GTME, and RevOps on targeting, prioritization, and coverage
• Maintain strong CRM and tool hygiene across routing, tracking, and reporting
• Optimize lead flow and territories so SDRs focus on highest-value opportunities
• Act as the voice of the SDR team, feeding back on campaigns, messaging, and signals

Modern Outbound, AI & Performance Optimization

• Embed AI tools and signal-based workflows into daily execution
• Test and refine outbound strategies, messaging, and targeting
• Balance automation with personalization to drive scale and quality
• Track performance across key metrics and turn insights into coaching and improvements

What Success Looks Like:

• Consistent delivery of pipeline and meetings, with improving conversion rates
• A high-performing, engaged team with clear standards and strong coaching culture
• AI-enabled workflows that increase productivity and personalization
• Fast ramp for new hires through structured onboarding
• Clean, trusted data that informs GTM decisions

• 3–5 years in B2B sales development, with some leadership experience (formal or informal) and a clear readiness to step into a management role
• Proven track record of building or improving SDR performance against pipeline targets in a SaaS environment
• Strong coaching ability — you know how to break down calls, improve messaging, and develop reps over time
• Hands-on experience with CRM and engagement tools (e.g., Salesforce, Outreach, Salesloft, LinkedIn Sales Navigator, dialers)
• Familiarity with modern GTM and AI tools (e.g., enrichment platforms, intent data, sequencing tools, AI-assisted writing/research)
• Highly organized with strong operational discipline and attention to detail
• Analytical mindset — able to interpret performance data and prioritize the highest-impact improvements
• Collaborative and proactive, with the ability to work cross-functionally across Sales, Marketing, and RevOps

The salary range for this position is $115,000 - $125,000 plus commissions. The actual salary amount will vary depending on the applicants experience, skills and abilities as well as internal equity and market data. This position is eligible for additional bonus compensation, full details will be provided during the recruitment process.

More about Us:

• The company offers best-of-breed advertising technology on the most impactful, highest-ROI media channels as well as a suite of data-driven insights, planning and measurement solutions to complement and maximize return from our solutions.
• Established in 2006, we are a thriving organization, with a unique, vibrant startup culture with an incredible track record of success and an amazing future in sight!
• We are hybrid for the long term - with a great home/ office work mix, passionate and diverse team members, and a vibrant company culture. 

Equal Employment Opportunity:

Skai, Inc. is an Equal Opportunity Employer. At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. Our full DE&I commitment and global framework can be viewed on our company website and are aligned to our core values. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants with Disabilities: 



Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Skai, Inc is an E-Verify employer.