Senior Account Director

In the journey of life, your career should make a difference.

At Inizio Evoke, we come together—to do the best work, in the best possible place. We’re all in. Because it’s everyone’s role to make health more human™.

The Opportunity:

We are seeking a Senior Account Director to join our dynamic agency. You will help us to reach our goals.

You are responsible for the following:

Execution: 

• Is the daily account lead and have proactive, daily client communications  
• Is accountable for the impeccable delivery of multiple large, high-value client projects  
• Ensure junior team members are delivering quality account management deliverables such as weekly client status reports and meetings, accurate and actionable contact reports. 
• Lead productive and informed project kickoffs, holding all team members responsible for providing required documentation. 
• Ensure that appropriate team members are experts in our clients’ Medical/Legal/Regulatory review processes and ensures clean submissions with previous learnings applied, offers MLR solutions to clients to further increase the value proposition. 
• Is accountable for the client’s total budget by having proactive, ongoing conversations with the project management team and clients/VP. 
• Work with project management to establish forecasts and ensures that financial goals are met/exceeded. 
• Can deploy the right resources at the right time, while remaining profitable 
• Works to exceed quarterly and yearly financial goals. 
• With project management, is responsible for the development and presentation of SOWs. 
• Participates in new business opportunities and attends pitches 

Client Relationship Management: 

• Foster a stronger relationship with direct clients and creating new, and more senior relationships across the brand, including live interactions as much as possible.  
• Is always looking for ways to better serve the client, to grow their business, and grow the business. 
• Gain the trust of the client and more senior members of the client team and can receive team feedback for service optimization. 
• Is not afraid of having the ‘tough’ conversations, but instead handle them with grace and dignity 

Strategy: 

• With the strategy and creative teams, leads brand planning process 
• Is an expert in all aspects of our clients’ business, being able to speak to the category, across channels, and across targets – and to the larger internal teams  
• Lead the development and presentation of the project brief and with the strategy and creative teams, owns the development of creative/strategic briefs and associated processes.  
• Work directly with the strategy and analytics teams to assess program performance and to identify new and optimization opportunities.  

You Have:

• 7+ years of experience managing healthcare/pharmaceutical marketing accounts  
• At least 5 years of agency and/or pharmaceutical side experience required 
• Multichannel marketing experience 
• Demonstrated ability to develop, grow, and extend a meaningful client relationship 
• Demonstrated ability to identify and act upon growth opportunities 
• Exhibits forward thinking and is solution oriented (internally and externally)  
• A clear understanding of the multidisciplinary team and when to engage resources 
• Impeccable attention to detail and self-accountability 
• Willingness to learn, recognizing there’s always more to learn 
• Organizational skills with the ability to manage multiple projects on time while also being engaged in new business opportunities or similar 
• Masterful communicator with a combination of listening, speaking, and business writing skills, knows when to pick up the phone, when to be at the client, when to email, etc.

Work Environment & Benefits 

Inizio Evoke offers a fully remote work environment and outstanding company-paid benefits, including medical, dental, 401(k), tuition reimbursement, and flexible time off. 

We are committed to equal employment opportunities and encourage applicants from diverse backgrounds. If you're excited about this role but don't meet every qualification, we encourage you to apply—you may be the right fit for this or another role within our team. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. 

Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.