Senior Analyst

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email [email protected].

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Why WWT? 

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.  

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.  

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all. 

World Wide Technology (WWT) is seeking an experienced Senior Analyst to join our newly formed AI Native Engineering team within IT. This team drives the enterprise-wide strategy for AInative tooling, engineering processes, and measurable value realization. As a member of this highly visible team, you will support initiatives that directly influence technical direction and organizational decision-making, including engagements with C-level executives. 

As part of the IT Software Engineering Center of Excellence (CoE), this role will play a critical part in shaping operational insights, analyzing adoption metrics, developing training materials, and ensuring continuous value capture from AI-enabled engineering practices. 

Key Responsibilities 

Data, Metrics & Insights 

• Analyze quantitative and qualitative data from surveys, digital experience tools, feedback channels, and usage analytics to identify trends, gaps, and opportunities for improvement.   

• Build recurring insights reports and executive-ready summaries that clearly translate data into actionable recommendations for senior leadership.   

• Monitor AIrelated credit consumption (e.g., model usage, automation workloads), detect anomalies, and publish trend analyses with recommended actions for optimization.  

Governance, Licensing & Optimization 

• Manage enterprise-wide AI tool licensing, including allocation strategy, usage monitoring, compliance, and cost optimization.   

• Partner with workstreams to define and maintain standards, evaluation frameworks, and governance artifacts aligned to AINative Engineering practices.  

CrossTeam Alignment & Communication 

• Serve as a connective hub across engineering, IT, product, leadership, and partner teams—ensuring clear communication, shared understanding, and alignment on priorities.  

• Produce concise, high-clarity updates for broad technical and nontechnical audiences, including C-suite stakeholders.   

• Support program-wide messaging consistency by adopting shared terminology, design patterns, and communication standards used across AI Native Engineering.  

Program Execution, Project Coordination & Value Realization 

• Partner closely with the Project Manager to coordinate activities across multiple concurrent initiatives, track dependencies, and ensure alignment against goals, deliverables, and timelines.   

• Support pilots, experiments, and adoption activities by preparing inputs, tracking outcomes, and contributing to improvement loops that inform program strategy.  

• Capture and curate success stories, case studies, and field learnings to demonstrate measurable value and drive broader adoption.   

Training, Enablement & Documentation 

• Develop and maintain persona-specific training materials, documentation, and enablement content to help teams effectively adopt AInative engineering tools and practices.  

• Create recurring surveys to measure tool adoption, sentiment, and effectiveness; interpret findings and recommend improvements based on feedback.   
• Ensure clarity, consistency, and accessibility of documentation across shared spaces (e.g., SharePoint, program repositories).