Senior Associate, Business Operations

Job Description:

About the Role

We are looking for a motivated Senior Associate, Business Operations to help keep the Office of the CEO (OCEO) running smoothly and ensure day-to-day projects and operations stay on track. This early-career role is perfect for someone eager to learn how a complex organization functions while building practical skills in coordinating initiatives, supporting leadership decision-making, and improving day-to-day processes.

You'll report to the Deputy Chief of Staff and collaborate with the broader Chief of Staff team to ensure team workstreams run efficiently, priorities are aligned, and important initiatives move forward. You will be based in our New York City office five days a week.

The successful candidate will combine strong organizational skills with analytical curiosity, comfort using technology, and a genuine enthusiasm for making things work better. You'll flex comfortably between administrative and analytical tasks — from maintaining team tools and tracking deliverables to building dashboards, synthesizing insights, and supporting project execution.

You Will:

• Operational Coordination & Project Support

  • Support the OCEO in coordinating meetings, tracking follow-ups, and maintaining alignment across workstreams and deliverables.

  • Manage project tracking systems (e.g., Wrike) and ensure up-to-date reporting on progress, dependencies, and timelines.

  • Prepare meeting materials, summaries, and action trackers to facilitate effective decision-making and follow-through.

  • Create and maintain key databases and documentation, ensuring accuracy, version control, and accessibility.

• Reporting, Analytics & Tools Management

  • Generate reports on business and team performance based on key metrics.

  • Maintain contact database: ensure client records are accurately entered and up-to-date in the team's database.

  • Drive adoption and effective use of productivity and collaboration tools (e.g., Wrike, Google Workspace, Slack).

  • Act as a resource for data management and visualization, helping the team present insights clearly and effectively.

  • Champion the responsible use of AI tools to enhance efficiency to streamline team and company processes

• Communication & Collaboration

  • Draft internal memos, project updates, and presentation materials for leadership review.

  • Support coordination across departments and stakeholders, ensuring smooth communication and follow-through.

  • Build positive working relationships with cross-functional partners to ensure information flow and alignment.

• Continuous Improvement & Innovation

  • Identify opportunities to simplify workflows and improve efficiency through automation or process redesign.

  • Bring a proactive, "can-do" mindset to problem solving by anticipating needs and offering thoughtful solutions.

  • Support ad-hoc strategic or operational initiatives as assigned by the Chief of Staff team.

You Have:

• Willingness to be onsite in the NYC office 5 days per week

• 2-4 years of professional experience in consulting, business operations, project coordination, or a related field (internships or corporate rotational programs are also considered).

• Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.

• Proficiency in Google Workspace and familiarity with tools such as Wrike, Salesforce, or similar project management systems.

• Solid analytical skills: comfortable with data, reporting, and building clear visuals for non-technical audiences.

• Excellent written and verbal communication, including the ability to prepare concise summaries and professional presentations.

• A collaborative mindset with the confidence to work independently and suggest improvements.

• Curiosity about how large organizations operate and enthusiasm for learning.

Our Benefits

• Comprehensive Healthcare Plans

• Paid Time Off

• Retirement Plans

• Comprehensive Medical, Dental and Vision Insurance Plans

• Education Benefits

• Paid Maternity and Paternity Leave

• Family Care Benefits

• Commuter Transit Program

• Subscription Discounts

• Employee Referral Program

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - OCEO

Job Category:

Project/Program Management

Union Status:

Non-Union role

Pay Range: $80,000 - $100,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..