Senior Associate, Business Operations

Position Title: Regional Training Coordinator

Location: Dallas, TX

Your role

The Regional Training Coordinator plays a critical support role in the successful delivery and administration of training programs within their region. Working under the guidance of the Regional Training Manager, this role is responsible for coordinating logistics, managing learning systems, and ensuring seamless execution of training initiatives.

This position is ideal for someone who excels at organization, thrives in a fast-paced environment, and is passionate about supporting the growth and development of others. The coordinator will work closely with technical trainers, instructional designers, administrative teams, and regional operations leadership to track training progress, manage schedules, and support content localization and delivery.

What you’ll do 

Training Program Coordination

• Coordinate the scheduling and logistics of regional training sessions, including in-person and virtual events.
• Serve as the primary point of contact for training sign-ups, session communications, and calendar management.
• Ensure training materials and supplies are prepared and available for each session.

Learning Management System (LMS) Administration

• Maintain and manage regional training content and learner assignments within the LMS. 
• Track employee participation, course completions, certifications, and evaluation feedback.
• Support basic LMS troubleshooting and issue escalation in collaborate with the global LMS team.

Data Tracking & Reporting

• Maintain accurate training records and generate regular reports on attendance, completion rates, and learning metrics.
• Assist the Regional Training Manager in analyzing training impact and identifying data driven areas for improvement.
• Support compliance reporting and audit preparation when applicable.

Collaboration & Support

• Work closely with technical trainers to ensure they are equipped and supported for training delivery.
• Coordinate with regional instructional designers to support localization of global content.
• Assist with onboarding initiatives, skills development programs, and other regional training initiatives.

Provide administrative support to the regional training team, including meeting coordination, document management, and communications.

What you’ll need 

Education:

• Associate’s or Bachelor’s degree in Education, Business, HR, or a related field (or equivalent experience).

Experience:

• 2+ years in a training, administrative, or coordination role—preferably in a regional, operations, or technical environment.
• Experience working with Learning Management Systems.

Skills:

• Strong organizational and time-management skills.
• Proficient in Microsoft Excel, PowerPoint, and other office tools.
• Familiarity with training logistics and basic instructional content formats.
• Comfortable working in a fast-paced, cross-functional team.
• Excellent attention to detail and verbal/written communication skills.

Preferred Qualifications

• Experience with LMS reporting or SCORM-based training content.
• Exposure to adult learning environments or technical operations.

• Ability to communicate effectively across diverse teams and regions

Work Environment & Travel

• Hybrid 

• Occasional travel may be required to support in-person training events or team collaboration.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our team 

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 

Apply today, take charge of your career and grow your talents with us.

Health and Safety

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.