Senior Associate, Clinical Education
Headway’s mission is a big one - to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice.
Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About The Role
As a Senior Associate, Clinical Education you'll be an integral part of the Clinical team, collaborating closely with Clinical Leads to accomplish specific assignments and turning ideas into actionable deliverables. You will be dedicated to a wide array of clinical initiatives designed to elevate the overall experience and standard of care for clinicians and patients alike.
You will:
- Execute day-to-day clinical team operations, including tasks such as writing articles, reviewing clinical resources, and delivering robust provider support
- Develop and update training content and resources that encompass clinical competencies, evidence-based practices, ethical considerations related to client care, and behavioral health regulations.
- Facilitate educational initiatives around compliance regulations, measurement based care, and overall clinical quality.
- Support the career growth and professional development of providers through skill enhancement and content delivery to help them meet quality expectations
- Cultivate an inclusive and culturally aware educational setting that accommodates the varied backgrounds and requirements of clinical professionals.
- Maintain close communication with the clinical staff, contribute to the program’s operation, and assist in developing and modifying the clinical program
- Collaborate with cross-functional teams to drive initiatives, leveraging behavioral health clinical experience
You’ll be great for this role if:
- You are a clinician – have 1+ years of experience in a behavioral health role with your masters or doctorate degree in counseling, social work, psychology, or other related field. Preference for licensed clinicians or possession of a candidacy license.
- You are an instructional designer - experience in crafting engaging educational materials and courses that simplify complex concepts into understandable formats.
- You are a thought partner – actively engage in collaborative and strategic discussions to provide valuable insights, perspectives, and expertise in the field. You and the Clinical Lead work closely together to brainstorm, problem-solve, and develop innovative solutions related to clinical education and initiatives within the organization.
- You are an analytical thinker - adept at evaluating educational programs and their effects on the experiences of Headway clinicians.
You are a self-starter – taking proactive initiative and demonstrating a high degree of autonomy in identifying, addressing, and advancing clinical initiatives and objectives.
Compensation and Benefits:
- Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
- Group A: $130,000
- Group B: $117,000
- Group C: $104,000
- Examples of cities located in each Compensation Grouping:
- Group A = NYC/Tri-State Area, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
- Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
- Group C = All remaining cities
[To be included if role is bonus eligible][Other compensation includes: discretionary bonuses and/or commission. Commission payments are monthly.]
- Benefits offered include:
- Equity Compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact [email protected]
Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.
