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Vestwell

Senior Associate, Revenue Operations - Finance

Posted 4 Days Ago
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In-Office
4 Locations
70K-85K Annually
Senior level
Easy Apply
In-Office
4 Locations
70K-85K Annually
Senior level
The Senior Associate in Revenue Operations will align financial processes between departments, optimize pricing models, and manage billing systems to bolster revenue.
The summary above was generated by AI

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. 

Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities.

Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com

Who Are We Looking For?
The Revenue Operations (RevOps) team exists to serve as a catalyst to effectively align Vestwell’s strategy, process, workflows, data, analysis and technology between departments which include product, finance, marketing, sales and customer success. Breaking down barriers between teams; the department designs and deploys frameworks to optimize the go to market teams ability to execute against a common set of goals, processes and metrics. Members of the RevOps team serve as cross-functional advocates that enable greater transparency, improved communication and reliable data exchanges. Successful execution results in cohesive systems and operational efficiencies that streamline the buyer’s journey, leading to more aligned and long-term customer engagement, increased ARR and reduced churn. 
The RevOps team is seeking an ambitious individual to join this dynamic and agile team to develop and deploy effective financial solutions, while demanding parity between systems that are optimized inclusive of the UI and UX will materially impact  the organization’s ability to execute its objectives, track metrics and bolster its revenue generating efforts.
The ideal candidate is able to call upon their ability to break down complex pricing models and design a simplified solution for a diverse set of stakeholders with varying levels of technical aptitude. Understanding, evaluating and enhancing supporting tools and artifacts is critical to the success of this role. The Revenue Operations Financial Associate will rely on their technical expertise and strategic thinking to remove tech bloat by leveraging low code, no code automations and logical workflows. 

A person who will thrive in this role is a structured problem solver who can quickly get to the heart of an issue, excels in systems thinking, and is scrappy, determined, logical, and analytical. You must have the interpersonal skills, tenacity, and common sense to be an agent of change. In this role, you will be given a significant opportunity to devise and recommend approaches for achieving your goals, requiring you to exercise good judgment, influence consensus across several stakeholders to drive results. 

What Will You Be Doing?

  • Ensure the pricing models that are being sold effectively and accurately transfer into various billing systems.
  • Maintain ARR calculations for all pricing models to support revenue forecasting, reporting, and commission attainment.
  • Proactively analyze pricing structures to prepare the systems to handle the possible futures.
  • Maintain commission software to ensure accuracy and understanding.
  • Become expertised in the requirements and use cases of Revenue Operations, Billing, Legal, Contracting Desk, Internal Sales and Marketing in order to measure the effectiveness of existing and potential solutions which will unlock optimization and scale.
  • Constantly manage work stream prioritization across teams, communicating status risks, changes of program milestones, etc. to senior business leaders.
  • Maintain databases for accuracy related to outgoing payments.

Requirements 

  • Demonstrated experience designing and developing new technology solutions that align with its business needs, as well as fill in the communication gap between technical and non-technical experts  
  • Proficient in writing and optimizing mathematical formulas and expressions using Salesforce formula fields, validation rules, and workflow logic
  • Knowledge and experience working with billing and commission software
  • Ability  to extrapolate the desired target state by framing and proposing architectural solutions to department peers
  • Ability to develop a deep level of understanding and experience owning CRM, billing  and commission systems
  • Adept/Proficient understanding of Salesforce
  • Ability to learn and become very proficient in SFDC and other financial tech stack platforms
  • Comfortable writing business requirements documentation
  • Ability to differentiate between scalable solutions and when exceptions cannot be made to existing processes
  • Ability to quickly grasp new concepts across a wide variety of technologies and domains
  • An ability to connect the dots, move from big picture to the details fluidly, and communicate effectively at each level
  • Maintain a continuous-improvement attitude; able to seek out and implement internal or external best practices, to problem-solve in ambiguous situations, and to thoughtfully earn trust
  • Exceptionally driven with an insatiable curiosity for business improvement

This role will be based in either our New York City, Austin, King of Prussia, or Phoenix office, and will be part of Vestwell's hybrid in-office operation. For exceptional candidates, we're open to hiring this role fully remote.

The expected base salary range for this position is $70K - $85K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.

OUR BENEFITS

We’re an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan!

OUR PROCESS
It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.

For your awareness you will only receive correspondence from [email protected] any other domain not ending in Vestwell.com is not our Recruitment team.

Vestwell’s Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell’s California Privacy Rights Policy.

Top Skills

Billing Software
CRM
Salesforce
HQ

Vestwell New York, New York, USA Office

Vestwell's office is located near the heart of NYC. We're a short walk from Times Square and Bryant Park, with plenty of trendy (and tasty!) restaurants nearby.

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