Senior Associate - Strategic Insights Program & Communications Lead

Location Designation: Hybrid - 3 days per week
As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success.
As the Strategic Insights Program & Communications Lead, you'll work across the SI leadership team to build roadmaps and launch plans, drive meeting and operating rhythms, and own communications that bring SI's strategy and data assets to life (emails, videos, memos, and executive presentations). You'll also support the rollout of enterprise-wide analytics and BI best practices and support UAT testing for SI products to ensure exceptional quality and adoption.
This role is ideal for a builder who is detail-obsessed, comfortable presenting to large audiences, and skilled at translating vague requirements into crisp plans and tangible outcomes.
What You'll Do:

• Program & Roadmap Management: Collaborate with SI leaders to define multi-quarter roadmaps, launch strategies, and key milestones. Monitor risks, dependencies, and progress toward expected outcomes.
• Executive Briefings: Develop clear, compelling materials and updates tailored for senior leadership.
• Communications & Enablement: Lead end-to-end communication and adoption efforts for SI strategy and analytics initiatives. Produce and distribute emails, videos, memos, and executive-level presentations. Create guides, playbooks, and facilitate office hours. Drive enterprise-wide enablement and rollout of analytics and BI best practices.
• Continuous Improvement: Identify process gaps and opportunities; streamline and standardize intake, prioritization, and launch processes to improve operational efficiency.

What You'll Bring:

• 5+ years in strategy consulting , product strategy ,or a similar role; experience in a technology or analytics-driven organization is a plus.
• Outstanding written, visual, and verbal communication skills, with the ability to present confidently to large audiences.
• Proven ability to translate complex technical concepts (analytics, BI, data platforms) into clear narratives and executive-ready deliverables, including strategic roadmaps.
• Strong attention to detail; capable of operating independently, managing multiple initiatives simultaneously, and transforming ambiguous requirements into structured, actionable plans.

Pay Transparency
Salary Range: $100,000-$143,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 93229