Senior Associate, Investor Services

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Senior Associate, Investor Services

Locations: New York City – 4 Times Square (hybrid)

About the Role

Provide fund administration services to domestic and offshore hedge fund and private equity fund clients. These services include processing of investor subscriptions and redemptions, performing anti-money laundering and due diligence checks on investors, reporting to investors and clients, and handling investor communications and inquiries. Career level professionals leading small, moderately complex projects or working on complex tasks that require a high degree of judgement, resourcefulness, and self-initiative. Demonstrate specialized expertise to evaluate wide-ranging and complex issues and develop creative solutions. Recommend new procedures.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact 

• Act as main contact for fund investors and managers via email and telephone correspondence.
• Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
• Communicate pending transactions to fund management as required.
• Prepare and validate investor statements to fund accounting information.
• Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
• Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
• Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
• Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
• Comply with department policies and procedures for processing of above activities.
• Participate in system and process enhancement.
• Perform other related duties as assigned by department management.

Required Experience

• (Bachelor's degree with minimum 3 years’ related experience
• Advanced knowledge of Microsoft Office product suite, specifically Excel
• Knowledge of Anti-Money Laundering and KYC procedures is a plus.
• Overtime may be required to meet Client and Department deliverables
• Effective communication skills oral, written and active listening
• Excellent interpersonal skills and customer service orientation
• Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change.
• Work in local office 6-days per month

What Sets You Apart (preferred qualifications)

• Experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
• Experience in the financial services is a plus.

Join SS&C, where innovation meets global opportunities. Click here to apply.

#LI-Hybrid, #LI-JS, #CA-JS

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.

New York: The expected base salary for the position is between $70,000.00 USD to $80,000.00 USD.

In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion. 

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.