Senior Business Analyst

Interested in a career that bridges the gap between Supply Chain and Technology? 

Elemica, an award-winning, digital supply chain company in the SaaS community, is seeking an experienced Senior Business Analyst to grow our business and strengthen our partnerships with existing top enterprise clients. This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our client’s expectations. 

Our Values 

At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our clients, and our collective community: 

• Curiosity – we delight in the discovery of new challenges and feel compelled to solve them 

• Integrity – We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners 

• Accountability – We show up and deliver measurable, meaningful business value. Consistently. 

• Passion – We have a shared enthusiasm for transforming our clients’ supply chain 

What’s In It For You? 

• Competitive Compensation Packages including Bonus Program 

• Hybrid Work Locations & Flexible Work Schedule 

• Attractive Health Insurance & Pension Plan Offerings 

• Global EAP Program 

• Company Discounts 

• Generous Employee Referral Program 

• Bike Leasing/By-a-Bike/Cycle-to-Work Offerings 

• Benefits-in-kind/Wellness Stipends 

• Rewards & Recognition including Years of Service Awards 

• Quarterly Employee Engagement Events 

• Fun Work Environment 

Responsibilities & Objectives 

The Senior Business Analyst is integral to our success and serve as trusted, dedicated advisor to our loyal clients, helping them to achieve success. Key to this role is being able to engage customers (both internal and external), articulate value, and effectively communicate the Elemica story of innovating and digitizing supply chain connectivity. The business analyst must be highly analytical and be hands-on and detail oriented. 

What You’ll Do 

The Elemica Business Analyst supports three primary functions: 

• Project Coordination
• Business Analysis
• Quality Assurance

On large logistics projects, you will work with a Project Manager on new client implementations, EDI carrier integrations and configurations of the Transportation Management System (TMS) for our clients. 

• Project Coordination: 

• Work with the Project Manager to gather the requirements for the implementation of the logistics focused solutions. 

• Define requirements/proposed solution, project scope, tasks, efforts and timelines to support trading partner implementation 

• Identify and mitigate issues and risks throughout the project lifecycle 

• Business Analysis/Mapping Function: 

• Assess the customer’s and logistic service providers business and technical messaging requirements and confirm their compatibility with the Elemica supported solutions. 

• Make a design of new business processes for the customer and their adequate integration into the industry standards and best practices. 

• Analyze the customer message formats, identify transformation requirements of their logistics service providers, and document the mapping requirements for the mapping and config team. 

• Configure Elemica logistics focussed solutions in the test and production environments

• Quality Assurance: 

• Testing and verifying quality of developed interface message output based on the requirements

• Coordination and assisting in the execution of client testing activities, such as 

• Assist in business scenario testing 

• Assist in end-to-end partner testing 

• Ensure the client and logistics service providers ability to transact on the Elemica network 

• Take an active role in troubleshooting technical problems discovered during the testing process and provide resolution internally and externally  

• Work in a team of experienced Business Analysts 

• As part of the Elemica Professional Services team, you will be driving continuous improvement efforts surrounding the processes and tools utilized in Elemica’s client onboarding process

What You'll Need 

• 5-10 years of work experience in supply chain and logistics

• Strong analytical skills within the context of analyzing and mapping disparate data formats 

• Experience with one or more of the messaging formats used in B2B e-commerce: EDI (ANSI X12), EDIFACT, XML, SAP iDOCs, Flatfiles, etc. 

• Experience in writing mapping documentation 

• Experience in finding data by using relational databases 

• Experience in translating logistics and supply chain processes into process models 

• Experience with a Transportation Management System 

• Understanding internet security, networking issues and technologies 

• Experience with one or more of the communication protocols: 

• HTTPS, AS2, SFTP, IBM MQ, FTPS, ebMS, oFTP, etc. 

• Ability to multi-task integration projects of varying degrees of complexity in a dynamic environment 

• Knowledge and experience with MS Office and Atlassian JIRA 

• Experience and understanding of industry standard interface specifications

• Good communication skills and the ability to speak to a group of people

• Fluently in English 

• Desire to work with a collaborative global team with offices in the USA, Germany, UK, Netherlands and India 

Education 

Bachelor’s degree in Computer Science, Information Technology, Logistics, Supply Chain, or related field of study

Who We Are

Elemica is a leading provider of Digital Supply Chain Management solutions and the premier multi-enterprise collaboration network for global process manufacturing industries. Its portfolio of SaaS-based, network-powered digitization and visibility solutions automate critical information flows, enable multi-channel data strategies, and improve end-to-end supply chain performance. Elemica solutions connect many of the world’s largest manufacturers to their direct material suppliers, logistics service providers and end customers, helping them realize the promise of, and return on, their investments in supply chain digitization. Today, global leaders—including Arkema, BASF, Continental, Dow, Goodyear, Michelin, and Shell—use Elemica, driving over $1 trillion in commerce annually.

It is the responsibility of all Elemica employees to ensure the security, availability, processing integrity, confidentiality, and privacy of Elemica systems and data and the data of our customers. Using best practices in these areas, all Elemica employees will observe a ‘security first’ approach to their daily responsibilities. All employees are accountable for securing their work devices, work areas, and communications in the execution of their daily duties.

Our use of artificial intelligence in hiring

We use AI-assisted tools to support parts of our recruitment process. These tools help us manage application volume, but no hiring decision is made by AI alone. Your rights: You have the right to request human review of any AI-assisted assessment of your application. You may also request information about how AI was used in evaluating your candidacy and contest any decision that was influenced by automated processing. To exercise these rights or ask questions about our use of AI in recruitment, contact: [email protected].