Senior Business Data Analyst

About Us: 

We’re Helium 10, the leading Software company for Amazon sellers. We move fast, really fast, so we need someone who can keep up. We’re experts at our craft (and if not, we become experts, fast!) and we hold each other to a high standard. Why? We’re shaping the future for Amazon sellers and our customers deserve the best. We make tough decisions, own up to mistakes, and above all, we find solutions to problems. 

About the role: 

We are seeking a motivated, detail-oriented, and technically skilled Sr. Data Analyst to join our team. In this role, you will focus 50% of your time on product analytics (Amplitude/Segment) and 50% on generic BI (Using Tableau) and data requests/analysis. You’ll work closely with stakeholders across the organization to understand data/insight needs and support our analytics and reporting infrastructure using Snowflake and Tableau and Amplitude. 

 Responsibilities: 

• Collaborate with business stakeholders to translate data needs into clean, tested, and reusable data models that support analytics and decision-making. 
• Build and enhance Amplitude dashboards and support deep dives, maintaining a strong understanding of product performance and customer behavior. 
• Create and optimize Tableau dashboards and reports that deliver actionable insights, track KPIs against targets, and leverage forecasting and statistical modeling to anticipate trends and opportunities. 
• Partner with cross-functional teams (Product, Customer Success, Finance, Engineering) to define KPIs, design metrics, and build analytic tools and models that support growth plans and operating targets. 
• Automate and streamline manual reporting processes to improve efficiency and reduce error, enabling broader self-service usage across the organization. 
• Conduct investigations of key business trends, provide context on their underlying drivers, and create impactful presentations that emphasize insights and storytelling, not just raw data. 
• Collaborate with Data Engineering on technical requirements to enhance data accessibility, scalability, and accuracy for analytics across the company. 
• Operate as both a collaborative team member and an independent contributor—managing relationships, deliverables, and expectations with business partners effectively. 

Skills & Qualifications: 

• 5–7+ years of experience in analytics preferably in a SaaS company 
• Advanced experience with SQL and Amplitude. 
• Strong experience with Tableau or similar BI tools for data visualization and dashboarding and Snowflake. Familiarity with a customer data platform such as Segment. 
• Ability to work independently and collaboratively in a fast-paced environment. 
• Strong communication skills with both technical and non-technical audiences. 
• Proven ability to influence business decisions using data and strategic thinking. 

Benefits: 

• Paid Holidays and Floating Holidays 
• Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance 
• 401k with Employer Match 
• Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization 
• Paid Parental Leave 

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