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Arch Capital Services LLC

Senior Claims Specialist - Commercial Claims

Sorry, this job was removed at 04:16 p.m. (EST) on Friday, May 30, 2025
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In-Office
7 Locations
84K-146K Annually
In-Office
7 Locations
84K-146K Annually

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With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Position Overview

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Mid Corp Casualty Team as a Claims Specialist.  In this role, the responsibilities include actively managing commercial claims for high severity, complex general liability, and auto accounts, as well as the associated excess and umbrella policies, in jurisdictions throughout the United States. 

Primary Responsibilities, specific duties include but not limited to the below:

  • Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
  • Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
  • Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
  • Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
  • Investigate claims and review the insureds' materials, pleadings, and other relevant documents
  • Identify and review each jurisdiction's applicable statutes, rules, and case law
  • Review litigation materials including depositions and expert's reports
  • Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues 
  • Retain counsel when necessary and direct counsel in accordance with resolution strategy
  • Analyze coverage, liability and damages for purposes of assessing and recommending reserves
  • Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves 
  • Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
  • Negotiate resolution of claims
  • Select and utilize structure brokers
  • Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Qualifications

  • Bachelor’s degree or 10 years of working experience in lieu of degree
  • Seven to ten (7-10) years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims
  • Proper & active adjuster licensing in all applicable states
  • Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
  • Strong time management and organizational skills
  • Ability to take part in active strategic discussions
  • Ability to work well independently and in a team environment
  • Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
  • Willing and able to travel 10% 

    #LI-SW1

    #LI-HYBRID

    For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

    Alpharetta, O’Fallon: $83,600 - $112, 918/year

    Chicago, Philadelphia: $97,100 - $131,130/year

    NYC, Jersey City: $107,900 - $145,700/year

    • Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

    Click here to learn more on available benefits.

    Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

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