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Kraken

Senior Client Data & Analytics Lead

Posted 15 Days Ago
Remote or Hybrid
Hiring Remotely in New York, NY
140K-200K Annually
Senior level
Remote or Hybrid
Hiring Remotely in New York, NY
140K-200K Annually
Senior level
The Senior Client Data & Analytics Lead guides clients in developing data capabilities, coaching their teams, and translating needs for product delivery. This role combines data leadership with client interaction and strategic planning.
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Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Who are we looking for?

We’re looking for an influential data and analytics leader who’s excited to work directly with clients — helping them build modern data capabilities, coach on data best practices, and help them get transformative from Kraken data. 

You should bring experience leading a high-performing analytics or data team; a love of working with clients; and a passion for driving the clean energy transition. (Energy experience nice-to-have, but definitely not required.)

The role

You’ll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation. You’ll:

- Guide them as they rebuild critical reporting & analytics on Kraken data.
- Coach client teams on “what good looks like” in analytics practices — including roles, tools, and processes.
- Occasionally get hands-on with sample SQL or BI to help unblock or demonstrate.
- Translate client needs into clear input for Kraken product and engineering.

You won’t be an implementation manager or a full-time analyst. This is a hybrid role: part coach, part practitioner, part translator — helping clients both adopt Kraken data smoothly and build lasting data capabilities to drive their transformation. Perfect for someone with strong data leadership chops who wants more client face-time and a high-impact role. 

This is one of the early hires onto a new client-facing data team, giving you a chance to play a strategic role in establishing vision, practices, and playbook.

What you'll do:

  • Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts, through working sessions, trainings, and occasional SQL/BI examples.
  • Coach client data teams on best practices and help them spot gaps in skills, roles, tools, or process.
  • Help clients identify reporting & analytics outcomes they need Kraken to drive and partner with product to deliver these 
  • Train Kraken’s broader client delivery team on how to ask effective data questions and leverage data to drive business impact.

What you'll need:

  • 8+ years of experience in data analytics, business intelligence or related field (e.g., analytics manager or director, data consultant, lead data analyst, analytics engineer)
  • Familiarity with SQL and modern BI tools – enough to recognize and speak to what “good” looks like & construct examples
  • Excellent communications, collaboration and presentation skills
  • Strong grasp of modern data practices (team structure, tools, ways of working)
  • Experience working in an agile, product-led context
  • Excitement for a fast-paced, high-autonomy, fun environment
  • Strong influencing skills and ability to challenge traditional ways of thinking
  • Experience leading data teams

Culture fit:

  • Passionate about leading, motivating and developing others 
  • Passionate about helping customers (without them, we don’t exist)
  • Passionate about technology (we are a tech business disrupting energy) 
  • Committed to sustainability (we are all about speeding up the shift to a more sustainable world) 
  • Open minded, flexible and adaptable (we are constantly growing, changing and evolving) 
  • Confident in decision making 
  • Supportive
  • Approachable
  • Inclusive
  • Resilient, working well under pressure 

Why else you'll love it here:

  • Great medical, dental, and vision insurance options including FSAs.
  • Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
  • 401(k) plan with employer match.
  • Parental leave. Biological, adoptive and foster parents are all eligible. 
  • Pre-tax commuter benefits.
  • Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. 
  • Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. 
  • Modern office or co-working spaces depending on location.
  • The salary range for this senior level role in NYC ranges on average from $140,000-$200,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range—this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. 

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5 and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms

Top Skills

Bi Tools
SQL

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