Senior Consultant, Operational Risk

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Technology Infrastructure and Innovation (TI&I) spans the areas of Technology, Information Security, Deposit Operations, Loan Operations, Project Management, Data Management Office, Corporate Real Estate, Corporate Security, and Risk & Governance. TI&I delivers operational excellence by effectively managing the technology and operations required to run the bank, enables the bank's transformation by focusing on clients, innovating for the future and simplifying operations and supporting the bank's growth objectives through flawless execution of strategic initiatives.

Governance and Oversight is a First Line control group within the Three Lines of Defense model. As a first line control group, we empower CIBC’s Control Framework, which sets out the objectives for the design of the internal control environment aligned to the Risk Appetite Statement (RAS). We serve the Bank’s strategy to deliver a superior client experience through the stewardship of sustained and effective risk discipline. US TI&I Governance & Oversight enables the Bank’s strategic mandate to maintain financial strength and risk discipline while advancing our purpose-driven culture. We collaborate with the strategic Business Units and work across Functional Groups to grow our business resiliency and value while managing risk. In addition, we steward the processes for assessing the design and operating effectiveness of the internal control environment, and we strengthen the CIBC Risk Management Framework with related policies and processes. 

As a member of the US Technology, Infrastructure & Innovation Governance & Oversight (G&O) , you’ll support the risk management activities for the Deposit, Payments and Loan Operations teams. This will include supporting the business in the identification of controls, participating in risk assessments, leading remediation of deficiencies, writing of procedures, monitoring business processes, and reporting on business risk outcomes. This role will liaise with the second and third lines of defense on new/ changes to risk programs, gathering evidence and support during exams, and providing subject matter expertise over the Deposit, Payments and Loan Operations processes executed by the teams. You will exercise independent judgement within defined procedures and provide recommendations for best practices through experiences and observation, for use by other team members as part of knowledge sharing and to ensure consistency in approach. In addition, you will solve business, operations and technical problems within the scope of your role, escalating unusual cases outside of documented procedures to management. The role receives general instructions on routine work and requires limited direction

At CIBC we enable the work environment most optimal for you to thrive in your role.  Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Internal client engagement – Meet with internal clients to understand their priorities and advise them on Operational  risk management solutions. Use your knowledge of Operational risk management to protect the organization by providing proactive advisory services to Loan, Deposit and Payment Operations teams in deploying risk management measures and in remediating known issues.

• Risk management – Leverage your Operational  risk management solutions expertise to share your knowledge by introducing ideas to the organization to continuously maintain an acceptable risk posture that is aligned with the industry peers, regulatory requirements and CIBC’s risk appetite

• Communication – Exhibit strong verbal and written communication skills. You will communicate effectively with internal and external teams, and different lines of business.

• Relationship management – You’ll create trusted advisory relationships with all partners across all lines of defense, inclusive of Operational Risk Management, Internal Audit, Enterprise counterparts, and control assessment teams.

• Collaboration –  Engaging with cross functional teams across all three lines of defense to foster open communication, value diverse perspectives, ensuring that all voices are heard, and contributing to shared success. You will  build trust within the team, encouraging a supportive environment that enhances creativity and problem-solving.

• Time and project management – Leverage your strong project management skills to proactively manage timelines and  keeping direct managers and internal client informed of predicted/ preliminary results

• Understand requirements – Conduct analysis of processes and functional requirements to provide proactive advice and guidance to internal stakeholders to ensure that the requirements and work packages are appropriately defined and completed.

• Risk Assessment/Risk Consulting - Work closely with line of business (LOB) partners to proactively identify risk exposures and control gaps. Analyze and  synthesize risk exposures, operational losses, root causes and control gaps. Lead the assessment and recommendation of self-assessed deficiencies to mitigate risk exposures and control gaps. Acts as the risk and controls Subject Matter Expert (SME), providing expert advice to Line of Business partners. Participate in business, governance and regulatory projects, typically medium to highly complex initiatives, to identify risk and control issues. Lead all Internal Audits, Compliance Exams, AML/ CEEP, and GORM Reviews for the LOB regarding audit scope review & finalization, requests for information, fieldwork support and potential deficiency management.

• Risk Subject Matter Expertise – Understand and communicate requirements related to fraud, AML, compliance, data, and transaction processing risks. Be able to translate risk requirements into process and controls. Identify efficiency opportunities within existing processes to ensure process

• Control Framework Design/Execution/Management - Understand and communicate Control Framework requirements to LOB partners to ensure awareness and understanding and impacts. Lead the completion of CIBC Control Framework requirements, including Risk and Controls Self Assessments (RCSAs), Key Regulatory Indicators (KRIs). Act as the Maintenance Officer for Operational Process Controls (OPCs), Financial Process Controls (FPCs) and Regulatory Compliance Management (RCM) controls.  Develop & present Executive Reporting on the governance & controls environment of the sub LOB.

Who you are

• You have 5+ years of Banking experience, some client facing preferred. Regulatory, AML and/or Risk experience required.

• You can demonstrate experience in interpreting, policies, and procedures to ensure timeliness and accuracy of processes under review. Working knowledge of potential risks including AML and Regulatory, and first line processes and procedures to effectively identify issues in the quality of the processes and/or controls. Risk and/or AML and Regulatory experience from a first line perspective is preferred.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You understand that success is in the details and have demonstrated high levels of detail and accuracy. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $100,000 - $120,000 USD for the market based on experience, qualifications, and location of the position (salary ranges for various locations will be discussed during the interview). The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. #LI-TA

*This job is not eligible for employment sponsorship*

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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