Senior Creative & Technical Services Specialist

Gadge USA was established in 1993. Our company is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, which delivers packaging solutions and continuous improvement to our customers.  

We are currently recruiting a Senior Creative & Technical Services Specialist. In this role, you will oversee the development and management of packaging specifications, review and validate samples against specifications, and support structural design and artwork approval processes. This role partners closely with Sales, our Account Managers, our Project teams, and external vendors to ensure customer requirements are translated into accurate, timely, and high-quality deliverables. Additionally, you will provide technical expertise, support product development, and work cross functionally to contribute to process improvements that enhance efficiency, consistency, and overall customer experience.

Core Responsibilities and Skills:

• Assemble and prepare graphics for packaging. 
• Knowledge of Adobe Creative Suite, Adobe Illustrator, Photoshop and inDesign. 
• Knowledge of pre-flighting and file preparation for print production of various substrates and formats. 
• Ability to visualize 2D cad drawings to be utilized for packaging. 
• Create physical mock-ups for visual presentations. 
• Consistently act as a key design and technical point of contact with both internal and external customers through open and ongoing communications.  
• Source and negotiate for printing plates and cutting dies.  
• Ability to measure packaging samples and review as per specifications. 
• Work alongside and support the Director of Creative & Technical Services. 

Qualifications

• Bachelor’s degree in graphic design, Packaging Design, or related field. 
• Minimum of 3-5 years of relevant experience in prepress and art file preparation.  Preferably in packaging design or other related programs. 
• Expertise in Adobe Creative Suite.  Illustrator, PhotoShop and InDesign preferred. 
• Experience in various packaging types, materials, and production methods. 
• Knowledge of Artios CAD and Cape Pack a plus. 
• Knowledge of and understanding of flexographic and offset printing processes. 
• Critical thinking and ability to take abstract ideas and concepts and develop them into print production ready art files. 
• Project management skills to identify, coordinate, communicate, schedule and determine resources for each project and customer activity. 
• Comfortable working with tooling manufacturing vendors for price negotiations, and timelines. 
• During the recruitment process we will request a portfolio showcasing a range of packaging and their application to physical products. 
  

We Like People Who:  

• Are passionate about “raising the bar” to produce high-quality work and deliverables.  
• Have a growth mindset, with a thirst for continuous improvement and development. 
• Thrive in a collaborative team environment, and open to hearing suggestions and feedback. 
• Have empathy and seek to understand others’ perspectives to build strong relationships.  

What We Offer:  

• A competitive salary, including annual discretionary cash bonus. 
• Your health is important! We offer excellent healthcare (medical, dental, vision) benefits with national providers, short-term and long-term disability insurance, life insurance, employee assistance programs, and mental health support programs. 
• We provide paid time off including company paid holidays. 
• We care about your future and offer 401(k) retirement plan, employer match, and a discretionary non-elective profit-sharing program. 
  

Additional Information:

Come “en-Gadge” with us and join our innovative, collaborative, and inclusive teams on our journey to Be the best-in-class choice For All Things Packaging®, while fulfilling our Mission: Always Packed with Commitment® to provide a great customer experience, deliver high-quality, custom packaging products and value-added supply chain solutions through a culture of teamwork, strong relationships, and a commitment to excellence. Learn more about us here. 

This role will be based in our office located at 3000 Marcus Avenue, Suite 3E03, Lake Success, NY 11042. 

The salary range for this role is $70,000 – 90,000 commensurate with the candidate's experience.  

Gadge USA, Inc. is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.