The Senior DevOps Engineer will design and maintain infrastructure for AI Care applications, automate deployment processes, monitor performance, and lead incident responses while mentoring junior colleagues.
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.
As a Senior DevOps Engineer at Sword Health, you'll own and evolve the infrastructure that powers the world's leading AI Care platform. Working across a multi-cloud environment, you'll build and maintain the systems behind our frontends, backends, microservices, and data pipelines - collaborating closely with multiple engineering teams to keep everything reliable, scalable, and fast. You'll also interface with our AI teams as their models move into production, ensuring the infrastructure is ready to support them. If you thrive in cross-team environments and want your infrastructure work to directly impact healthcare at scale - we'd love to hear from you.
What you'll be doing:
- Design, implement, and maintain scalable, resilient infrastructure to support Sword Health’s high-demand applications and services.
- Automate and streamline deployment processes, CI/CD pipelines, and routine maintenance tasks to enhance efficiency and reduce downtime.
- Monitor and optimize system performance, proactively identifying and resolving issues to ensure high availability and reliability.
- Collaborate closely with development, data, and security teams to ensure seamless integration of infrastructure and code changes.
- Drive security best practices by implementing and managing access control, network security, and compliance-related policies across the infrastructure.
- Lead incident response and troubleshooting for infrastructure-related issues, ensuring rapid and effective resolution to maintain service continuity.
- Mentor and guide junior team members, sharing DevOps best practices and fostering a culture of continuous learning and improvement within the team.
- Stay up-to-date with industry trends and emerging technologies, bringing innovative solutions to Sword Health’s DevOps processes and toolchains.
What you need to have:
- Experience with Linux environments.
- Experience with DevOps and GitOps methodologies.
- Experience with Kubernetes and Containerized applications (Docker).
- Experience with Infrastructure as Code (Terraform).
- Experience with Monitoring Tools (Google Cloud Monitoring/StackDriver, Grafana, Prometheus/AlertManager, NewRelic).
- Experience with Jenkins.
- Experience with CI/CD.
- Team player, Solution-oriented, Proactive attitude with “Get Things Done” mindset.
- Enthusiast and interested in technologies and innovation.
- Fluent in English (written and oral).
- Extra: Experience/Knowledge with Kafka, Prometheus/AlertManager, Grafana, Elasticsearch/ Logstash/ Kibana, Vault, Redis, MySQL, DNS.
- Usage of AI to debug and develop Infrastructure tooling.
- Development of AI Agents to automate processes and Infrastructure monitoring and provisioning.
- Extra: Experience with PHP, Javascript, GoLang.
- Extra: Experience provisioning servers and services using AWS, Azure, or GCP.
- Extra: Experience/Knowledge with Istio.
- Extra: Good know-how about Cloud Networking including VPC Management, Routing, NAT, and overall troubleshooting using TCPdump analysis.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy.
- To get to know more about our Tech Stack, check here.
US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Life and AD&D Insurance*
• Financial advisory services*
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
• Health Savings Account*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
SWORD Health New York, New York, USA Office
New York, NY, United States
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