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The Channel Account Manager will manage partner relationships, drive revenue through partnerships, identify opportunities, and execute strategic plans. Responsibilities include partner enablement, performance management, and collaboration with internal teams to achieve sales targets, requiring strong sales and interpersonal skills.
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We are looking for a Sr. Director of Business Applications to lead a foundational pillar of our Tech Services organization. Reporting to the VP of Tech Services, you will be responsible for creating a unified and scalable ERP ecosystem that drives operational efficiency and enables our growth. This is a high-impact, high-visibility role where you will partner directly with senior leadership across the company, including Accounting, Finance, HR, and Legal.
You will lead the strategy, architecture, and execution for all core business applications, with a primary focus on our ERP (Workday, Anaplan) platforms. You will manage and mentor a team of business systems leaders and engineers, aligning their efforts to support the most critical needs of the business. This is a remote role reporting to the Vice President, Tech Services.
Responsibilities:
- Define and execute a cohesive strategy and roadmap for all ERP and corporate business systems, ensuring investments are aligned with the company's strategic priorities.
- Partner with senior leaders and stakeholders in Finance, Accounting, Legal, and HR to understand business needs and translate them into a clear and actionable technology roadmap.
- Lead the evaluation and implementation of new business applications and technologies, making tech-agnostic decisions to support long-term growth and efficiency.
- Directly manage and develop our team leaders for G&A Technology and FP&A Technology. You will be responsible for building a strong, high-performing team.
- Establish a shared vision and clear standards for our business systems engineering, promoting best practices in DevOps, data management, and custom application development.
- Ensure that our core ERP platforms and integrations (Workday, Anaplan) are architected and maintained to operate seamlessly and support our long-term business strategy.
- Act as the primary technology partner for our corporate teams, owning the portfolio of applications that support their workflows and drive business outcomes.
- Oversee the management of key platforms, including Workday HCM, Workday Financials, Anaplan, and a portfolio of key services supporting our FP&A, Accounting, and HR organizations.
- Drive cross-functional alignment and resolve issues across corporate departments, ensuring our business systems efforts are coordinated and focused on the highest-value work.
Qualifications:
- 15+ years of progressive experience in IT leadership, with at least 7 years in a senior leadership role managing enterprise applications or business systems.
- Deep expertise in managing core ERP and corporate business applications, with hands-on experience with Workday and/or Anaplan.
- Proven experience managing technology budgets, forecasting future investments, and presenting business cases to executive leadership to secure funding and align with company goals.
- Strong strategic and technical acumen, with the ability to define a clear technology roadmap and make informed decisions on architecture and investments.
- Someone who can develop talent, build high-performing teams in a remote environment, and inspire a shared vision.
- Partner with senior-level stakeholders and business leaders to articulate complex technical concepts to a non-technical audience.
- Demonstrated experience translating enterprise strategy into clear priorities and measurable outcomes.
Physical/Cognitive Requirements:
- Capability to remain seated in a stationary position for prolonged periods.
- Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
- Capability to work with leadership, employees, and members in an appropriate manner.
Pay:
The United States new hire base salary target ranges for this full-time position are:
Zone A: $174,320 - $246,230 + equity + benefits
Zone B: $191,752 - $270,853 + equity + benefits
Zone C: $209,184 - $295,476 + equity + benefits
Zone D: $226,616 - $320,099 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
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