Senior Director, Business Operations

Reporting to the Business Officer, the Senior Director, Business Operations is a key OPH leadership role responsible for overseeing critical operational functions including Operations Management, Portfolio Management, Corporate Marketing, Governance, HR Operations, and Organizational Development. This position drives strategic initiatives and operational excellence across these domains to support company objectives and promote organizational effectiveness.

The Senior Director, Business Operations role requires outstanding organizational, communication, and leadership skills and an ability to develop and cultivate relationships across functions. The role will work to support effective and efficient execution of company strategy while seeking innovative opportunities that will help usher in new levels of productivity and success for the company.  At its core, Business Operations works to enable colleagues across the OPH enterprise to conduct their work effectively and efficiently.  The ideal candidate will be a player-coach, rolling up their sleeves to get work done while also providing guidance, leadership, and support to direct reports (functional area leads); and will have experience in small-to-midsize digital health and/or med-tech companies.

Responsibilities for this role include, but are not limited to:

• Lead Operations Management – proactively identifying opportunities for process improvement and implementing solutions to drive greater productivity, reduce costs, and make OPH more agile
• Oversee Portfolio Management – including the Portfolio Management Committee and monthly Portfolio Management report
• Provide managerial leadership – with responsibility for such functions as Corporate Marketing, Governance, HR Operations, and Organizational Development
• Serve as a member of the Enterprise Operations Leadership Team, providing insights and recommendations on operational matters
• Drive cross-functional collaboration to enhance organizational performance
• Perform other work-related duties as assigned

This role can be remote or based in either the Princeton, NJ or Rockville, MD offices. Availability during U.S. Eastern time zone business hours is mandatory. Up to 25% of travel is required based upon business needs regardless of where the role is located.

EXPECTED TRAVEL

• Ability to travel up to 25%

REQUIRED QUALIFICATIONS

• Bachelor’s degree in operations management, business, healthcare, or related field
• 12+ years experience in digital health, med-tech, or related healthcare industries
• Exceptional leadership and people management abilities
• Excellent communication and collaboration skills, with the ability to develop strong relationships and influence (without authority) stakeholders across the organization
• Strong strategic thinking and business acumen, with an ability to think beyond the status quo or what is an accepted way of working
• Strong project management and organizational skills
• Strong problem-solving skills, with an ability to creatively identify and implement solutions
• Proven track record of leading large-scale organizational initiatives and change management

PREFERRED QUALIFICATIONS

• Advanced degree (e.g., Master’s) in operations management, business, healthcare, or related field
• Experience working globally, specifically with colleagues in Japan, the U.S., and Europe.
• 5+ years’ experience working in 3rd party collaborations (e.g., alliances)

About Our Culture

As we work to develop solutions that enhance peoples’ lives, we also work to care for our teammates’ professional and personal growth and well-being.

GROWTH & DEVELOPMENT

As a member of our team, we see your growth and learning as being critical for an individual career.  We will work with you within your first 30 days to establish a growth path that aligns your aspirations with ours.

CORE COMPETENCIES

• Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
• Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
• Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development - Play an active role in professional development as a business imperative.

Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.

Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka.

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives.  They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.

Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov,  or your local authorities.

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities.  All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property.  No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.