Senior Director, Client Service (Financial Services - West Coast)

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role & Responsabilities

• Own and grow a portfolio of strategic client accounts totaling approximately $5 to 10 MM USD in annual revenue 
• Serve as the senior relationship lead across key client stakeholders, focusing on CIO, CTO, CDO, and other C-suite leaders 
• Drive revenue growth through consistent on-site client engagement, proactively identifying and securing new opportunities with a strategic, results-driven approach 
• Partner with practices in pre-sales efforts, shaping tailored solutions and co-developing proposals that address client needs 
• Partner with pre-sales to package value propositions into outreach campaigns to drive new client acquisition 
• Collaborate with global sales teams to drive regional growth of existing accounts 
• Expand Bounteous’ presence across client organizations by cultivating deep, trust-based relationships and uncovering new areas for value creation 
• Leverage your industry expertise and business acumen to align client objectives with the full breadth of our capabilities 
• Provide strategic guidance to clients navigating complex transformation agendas, establishing our team as a long-term advisor and delivery partner 
• Serve as a visible leader and advocate for the Financial Services business, contributing to go-to-market planning and overall growth strategy 

Preferred Qualifications

• Must be based currently on the West Coast
• 12+ years of experience growing strategic accounts in digital marketing, digital transformation, and product engineering; 10+ in consulting    
• 10+ years of leading and developing individuals in the growth of strategic clients  
• 10+ years of relevant experience in the U.S. financial sector with an emphasis on driving results and solving experience and engineering challenges at fintech organizations, either client-side or as a trusted advisor  
• Hands-on experience supporting or leading pre-sales activities, building and executing growth strategy for clients, and collaborating across practices and global sales teams 
• Highly adaptable and comfortable in fast-paced, ambiguous environments, with a proven ability to navigate shifting priorities in pursuit of bold growth objectives 
• A strong executive presence with excellent communication, storytelling, and commercial skills; a consultative selling mindset; capable of engaging and influencing stakeholders at all levels 
• Experience operating within matrixed organizations and global delivery models 
• MBA or prior management consulting experience a plus