Ro
Ro's mission is to revolutionize healthcare by building accessible, impactful, and trusted care that people want.
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Senior Director, Clinical Product Strategy

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Employer Provided Salary: 265,500-330,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Who We Are

Ro is a direct-to-patient healthcare company with a mission of helping as many patients as possible achieve their health goals. Ro is the only company to offer telehealth care, at-home diagnostic testing, labs, and pharmacy services nationwide. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. 


Ro was recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE's 2022 Best Medium Workplaces.


As the Senior Director of Clinical Product Strategy, SDF (Sexual Health, Dermatology, and Fertility), you will be the clinical leader on a cross-functional team that builds best-in-class patient experiences, products, and services at Ro. You’ll use your medical expertise, research skills, and understanding of medicine and care delivery innovation to harness the power of technology to help patients achieve their desired health goals. 


Daily, you will partner closely with SDF’s general manager as well as colleagues in Product, Marketing, Legal, and Operations to create the best, most effective, convenient, and trusted healthcare experience at scale for our patients. You will also collaborate with stakeholders on other teams – ranging from Corporate Strategy to Quality & Safety – to push forward what it looks like to deliver high-quality care at scale within sexual health, dermatology, and fertility. You’ll also be responsible for liaising with our clinical advisory and Ro-affiliated provider groups.


Who are you? That's a great question. You have a background in clinical medicine, but you're not a traditional provider. You think outside the box. You understand the clinical and psychological aspects of patients, and you thrive in an environment where you can innovate on behalf of patients and providers. You enjoy helping people and staying current with all the latest research and industry trends. You embrace technology as a way to scale high-quality healthcare and to do it on the patient’s terms—where and when they need it. You are a strong advocate for patient empowerment through education and access. 

What You'll Do:

  • Lead all aspects of clinical work to build and improve our SDF products and services (encompassing diagnostics, care delivery, and physical product innovation)
  • Optimize patient and provider experience across SDF conditions by updating patient intake questions, clinical guidelines, and protocols across all offerings
  • Be the clinical leader on a cross-functional team and provide clinical input into Product, Design, Marketing, Strategy, etc.
  • Serve as an internal expert on all aspects of Sexual Health, Dermatology, and Fertility (SDF)

  • Serve as the SDF clinical champion for Ro’s affiliated provider practice (encompassing MDs/DOs, NPs, and RNs)
  • Communicate with and train providers on the platform on new offerings and best practices in SDF healthcare
  • Act as advocates for both patients and providers interacting on our platform
  • Partner with teams (e.g., Quality and Safety) and the provider group to optimize care delivery, quality, and safety
  • Collaborate with internal research team and external advisors to continuously improve care delivery across conditions

  • Support the SDF strategy roadmap 
  • Evaluate new offerings, partnerships, and corporate development opportunities from the clinical lens
  • Monitor and evaluate new clinical and industry developments
  • Partner with Innovation R&D, Insights, and SDF Product Innovation teams to develop new physical product offerings, products, and services for patients

What You'll Bring to the Team:

  • MD or DO plus at least 7+ years of post-graduate training/patient care experience, industry experience, or a combination; residency completion required; preference given to board-certified urologists and endocrinologists, internal medicine, and family medicine physicians. Other board-certified specialties considered based on experience working with care delivery innovation, designing new care delivery pathways, and working within Sexual Health, Dermatology, and Fertility
  • Advanced knowledge of men’s health (e.g., erectile dysfunction, testosterone deficiency, prostate disorders, cardiometabolic conditions, men’s psychology) preferred
  • Prior experience working with product managers and designers strongly preferred
  • Strong desire to innovate and design new ways of delivering care in order to provide high-quality care at scale
  • Adept at mastering new systems (technology) to communicate and execute deliverables
  • Comfort with using data and analysis to drive decision-making and optimization of the patient experience
  • Strong empathy for patients and desire to build patient-centric care experiences
  • Strong literature search and communication skills, including writing
  • Familiarity with interpreting and applying medical guidelines and understanding risk management concepts
  • Appreciation of technology’s ability to reduce costs and increase access on a national scale 
  • People management experience and skills

We’ve Got You Covered:

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • Commuter benefits
  • 401(k)
  • Flexible PTO
  • Fitness reimbursement
  • Paid maternity/parental leave 
  • A never-ending supply of office snacks + coffee + tea
  • The cutest office dog you’ve ever seen

  • We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

    See our California Privacy Policy here.

The target base salary for this position ranges from $265,500 to $330,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.


Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).


At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.


See our California Privacy Policy here.

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What are Ro Perks + Benefits

Ro Benefits Overview

Ro provides holistic employee benefits that allow Ro’ers to live their best lives and do their best work. Ro is focused on creating a supportive, equitable, and enjoyable experience for employees from its onboarding programs, to performance and compensation practices, to parental leave policies, health benefits offerings and beyond.

Culture
Volunteer in local community
Ro offers employees two paid volunteer days per year of the employee’s choice.
Partners with nonprofits
Ro is a partner of Planned Parenthood, NY Fund for Public Health, and All Star Codes. Regularly scheduled events at Ro also often partner or offer donations to local and national organizations.
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Ro hosts recurring diversity, equity and inclusion trainings for its employees and providers delivering care on its telehealth platform.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
​​Ro supports and funds Employee Resource Groups, including: Asians of Ro, Black at Ro, LatinX at Ro, WoRo, and Ro Pride to foster inclusion and allyship within Ro and the external community.
Hiring practices that promote diversity
Ro has designed and implemented a DEI hiring plan, with a special focus on the rapidly growing tech and engineering teams.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Ro provides the options for full time employees to elect Healthcare and/or Dependent-care Flexible Spending Accounts.
Disability insurance
Full time employees receive Short Term Disability and Long Term Disability coverage.
Dental insurance
Ro offers two dental plan options, which both include the flexibility to see any dentist or specialist In or Out-of-Network.
Vision insurance
Ro offers a vision plan with flexibility to see any optometrist or specialist In or Out-of-Network.
Health insurance
Ro offers four medical plan options for employees to choose from upon hire, as well as fertility benefits through Carrot as well as a free One Medical Membership.
Life insurance
Full time employees receive Life Insurance at no cost, designed to provide protection for the employee and their family.
Pet insurance
We offer access to affordable pet insurance so that you can get your pet the best care. And our NYHQ office is pet friendly, so we look forward to meeting new furry Ro’ers too!
Wellness programs
Ro’s benefits program offers access to mental health support platforms Headspace and Modern Health as well as virtual fitness classes through Gympass.
Mental health benefits
Ro has partnered with Modern Health to provide mental wellness support options such as counseling, therapy, and community sessions.
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Ro’s 401(K) program includes a generous match of 100% match up to 4% contribution rate.
Company equity
Charitable contribution matching
Ro’s Donation Matching Program matches 100% of donations made by Ro’ers to eligible non-profits to encourage and further support Ro'ers making charitable donations to the causes they care most abo
Child Care & Parental Leave
Generous parental leave
Ro provides full-time employees with 16-weeks of 100% paid parental leave surrounding the arrival of an employee’s newborn or newly adopted child.
Family medical leave
Adoption Assistance
Ro also offers a $20,000 lifetime maximum stipend through Carrot which can be used towards fertility, adoption or surrogacy services.
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Ro offers two days of paid Ro’Bono Time per year for Ro’ers to spend volunteering with an organization of your choice.
Paid holidays
Paid sick days
Company-wide vacation
The pace and expectations at Ro are high (we’re working to transform healthcare after all!). We offer four company-wide days off to unplug, take a breather and do something that helps you recharge.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Ro offers a monthly Wellness stipend for employees which can be used towards the fitness activity of their choice.
Mother's room
Professional Development
Promote from within
Continuing education stipend
Ro offers a $200 learning and development stipend for Ro’ers to pursue their personal and professional interests.

Additional Perks + Benefits

Ro is always listening to its employees to learn how to best improve or expand on its benefits programs, company practices, professional development, and community initiatives. Employee feedback has shaped many of the benefits, such the company’s remote work policies, wellbeing perks and CSR program.

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