Senior Director, eCommerce Mobile Sales

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Imagine leading the charge in redefining mobile sales for Spectrum, where your expertise drives digital performance and customer engagement across Spectrum.com. As the Senior Director, eCommerce Sales - Mobile, you will own the commercial strategy and execution for mobile sales, manage the sales P&L and lead cross-functional teams to deliver measurable growth. Your leadership will directly shape how customers discover and purchase mobile products, leaving a lasting impact on Spectrum's success.
How You'll Make an Impact

• Direct all aspects of eCommerce sales performance for Spectrum Mobile on Spectrum.com, including revenue generation, conversion and bundling strategies
• Oversee the digital sales profit and loss, including forecasting, budgeting and long-term planning to ensure commercial targets are achieved
• Lead and align cross-functional teams - Spectrum Mobile sales leaders, product managers, and external partners - toward common sales and delivery goals
• Optimize the end-to-end online purchase experience, from product discovery to post-purchase engagement, ensuring seamless customer journeys and increased sales
• Define and enhance bundle strategies, offer design, packaging and promotional efforts to maximize revenue and customer value
• Direct Product Manger priorities to ensure Agile delivery accelerates speed, conversion, and monetization
• Utilize AI and advanced analytics to improve targeting, personalization, conversion efficiency and deliver actional insights for executive decision-making

Working Conditions

• Office environment (four days onsite/one day remote)

What You'll Bring to Spectrum
Required Qualifications
Education

• Bachelor's degree or equivalent experience

Experience

• 8+ years of leadership experience in eCommerce, digital sales, or customer-facing product organizations, with responsibility for strategy and outcomes
• 7+ years of proven product leadership experience delivering customer-centric digital experiences at scale in complex environments.
• 5+ years of demonstrated ability to lead senior, cross-functional teams with direct accountability for performance, execution, and results.
• 5+ years of experience managing large, complex initiatives that span product, technology, UX, and business stakeholders
• 5+ years of experience leveraging reporting, analytics, and data to inform product and business decisions
• Telecommunications or similarly scaled, regulated industry experience preferred

Skills

• Leadership in consumer digital sales with direct revenue accountability
• Experience managing a consumer digital P&L
• Skilled in Agile delivery, financial planning and executive communication
• Proven ability to apply AI and analytics to sales optimization
• Expertise in digital merchandising, offer presentation and checkout optimization
• Strong background in pricing, promotions, bundling and device journeys

Preferred Qualifications
Education

• Master's degree or MBA

Experience

• Large-scale eCommerce or subscription-based sales business leadership
• Experience applying AI to enhance forecasting or conversion

Skills

• Wireless, telecom or device-centric experience
• Scaling mobile sales in digital-first settings

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MST817 2026-73587 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$169,800.00 and $361,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.