Senior Director, Technology Transformation Lead

JOB SUMMARY

The Senior Director, Technology Transformation Lead serves as the central orchestrator of large-scale technology transformation programs, acting as the bridge between strategy, delivery, and executive leadership. This role is accountable for driving integrated program execution, enabling data-driven decision-making, and ensuring consistent governance across a complex, multi-year transformation portfolio. The position operates as the face of the Transformation Office, maintaining alignment with C-suite stakeholders while ensuring that delivery teams execute against a cohesive, enterprise-wide roadmap and governance framework.

CANDIDATE PROFILE

Required

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Administration, or related technical field
• 10+ years’ experience in leading complex programs that include:
• Managing relationships with IT organizations
• Managing direct report and matrixed teams
• Project and program management expertise
• Demonstrated ability to resolve conflicts and drive direction/focus
• 6+ years’ experience in project management and/or developing and executing strategic Information Technology programs and/or project portfolios
• Proven ability to influence senior executives and lead transformation in complex, matrixed enterprises
• Excellent analytical skills resolving complex problems/issues

Preferred

• Graduate degree
• Project Management Certification
• Proven experience in planning, budgeting, and analysis
• Experience with development of program and project standards in a sourced environment
• Demonstrated ability to work independently and with others.
• Experience with business process re-engineering
• Strong process management, negotiating, influencing and problem resolution skills.
• Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations
• Ability to accomplish results through others, particularly by establishing partnerships with discipline and IT teams
• Experience developing and executing multi-year plans.
• Skilled at converting business needs into technology requirements and working within IT to manage the execution of those initiatives / projects.

CORE WORK ACTIVITIES

1. Transformation Leadership & Strategic Alignment

• Own and continuously reinforce the vision, priorities, and value realization strategy of the technology transformation
• Act as the primary liaison to executive leadership (VP, SVP, C-suite), translating technical progress into strategic insights
• Ensure alignment across business and technology stakeholders to enable unified program execution

2. Integrated Program Delivery & PMO Leadership

• Lead and coordinate multiple PMO functions including: 
  • Solution Roadmap
  • PI Planning & Execution
  • Reporting & Tooling
  • Governance (RAID, Change Control)
  • Communications
• Oversee delivery across multiple teams, tracks, and workstreams, ensuring alignment to overall program milestones
• Drive development and management of integrated program plans and roadmaps across all domains

 3. Governance, Decisioning & Operational Excellence – 

• Define and enforce enterprise governance structures, decision forums, and escalation pathways
• Own program health visibility through RAID management, change control, and executive reporting
• Ensure predictable delivery by embedding standardized processes, tools, and operating rhythms

4. Data-Driven Reporting & Executive Storytelling

• Lead development of executive-level reporting, dashboards, and predictive insights
• Translate complex program data into clear, actionable narratives for leadership and boards
• Establish and enforce data governance and reporting standards across the transformation

5. Solution Roadmap & Integrated Planning

• Drive creation and maintenance of the end-to-end solution roadmap across all business and technology domains
• Ensure integration between requirements, capabilities, and delivery milestones
• Oversee tools and frameworks (IMS, Jira, Power BI, etc.) that enable a connected view of program progress

 6. Stakeholder & Relationship Management

• Manage relationships across technology, business, and executive stakeholders globally
• Act as a trusted advisor and right-hand partner to senior client leadership
• Coordinate communications across diverse audiences—from delivery teams to boards

7. Organizational Enablement & Change Leadership

• Design and drive change, communications, and readiness strategies to support transformation adoption
• Enable teams to adopt new ways of working, tools, and governance models
• Support talent development, team structure, and scaling of transformation capabilities

 Scope & Complexity

• Large-scale, multi-year enterprise transformation programs (often spanning 10+ years and dozens of teams) 
• Cross-functional coordination across business tracks, technology domains, and global teams
• Direct engagement with executive leadership and governance bodies (SteerCo, OpCo, Tech Leadership) 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.