Senior Engineering Manager, Billing

Available Locations: Austin, US, Lisbon, Portugal, London, UK
About the department
Cloudflare's Billing Engineering Team is at the heart of every product launch, campaign, and initiative that Cloudflare undertakes. We build and maintain critical systems for billing, payments, usage metering, aggregation, invoicing and revenue recognition - powering billions in revenue and serving millions of customers.
Currently we're rebuilding our entire billing platform, designing a metering and aggregation layer that scales effortlessly while ensuring financial accuracy. This is high-impact, high-stakes work that touches all Cloudflare's cutting-edge products like AI, Zero Trust, Edge Compute, Bot Management, DDoS Protection, etc.
As a Senior Engineering Manager, you'll lead a team of talented, collaborative engineers working across Cloudflare's ecosystem. You'll navigate multiple high-profile projects, foster a culture of proactive communication and continuous learning, and drive technical excellence.
If you thrive on solving hard challenges at the intersection of financial infrastructure and distributed systems, this is your opportunity to make a massive impact while growing with us.
What you'll do
You will lead a team of talented engineers responsible for building and maintaining Cloudflare's billing and payments infrastructure. You will oversee the development of scalable, high-reliability financial infrastructure that handles everything related to Cloudflare's revenue. Your work will directly support billions in revenue and millions of customers while enabling new product launches across Cloudflare.
You will play a key role in rebuilding our entire billing platform, designing a next-generation financial infrastructure that ensures financial accuracy and seamless performance. Leading a team of skilled engineers, you will drive the execution of complex technical initiatives, ensuring our architecture is resilient, scalable, and future-proof.
Beyond technical execution, you will focus on growing and mentoring a high-performing engineering team. You will set clear expectations, provide thoughtful feedback, and create an environment where engineers can thrive. You will collaborate closely with product, engineering, finance, data science, operations and support departments to align technical decisions with business objectives. Your ability to communicate effectively, manage priorities, and navigate a fast-paced environment will be critical in driving success.
This role is an opportunity to make a lasting impact at the intersection of financial infrastructure and distributed systems. You will help shape the future of Cloudflare, ensuring it can support the company's rapid growth and evolving product ecosystem.
Examples of desirable skills, knowledge and experience

• Experience leading a team or multiple teams of senior and staff engineers.
• Experience working with cross-functional teams, driving alignment, and clearly creating and communicating technical direction for large cross-company efforts.
• Comfortable leading and hiring a team that builds the backend systems and frontend parts of the product.
• Excel at planning, creating teams and overseeing execution to meet commitments and deliver with predictability.
• Comfortable building developer-loved APIs that scale.
• Demonstrate a track record of leading a team including hiring, on-boarding, and professional development.
• You inspire your team to reach higher.
• You're as good as explaining "why" as you are "how".
• Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages.
• Comfortable managing teams/projections with tight deadlines and short release cycles.

Bonus Points

• Experience building massive distributed systems.
• Experience leading teams working on areas of financial infrastructure, payments, billing, and data infrastructure.

Compensation
Compensation may be adjusted depending on work location and level.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave