Senior Enterprise Legal Management (CounselLink) Account Manager

About our team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the role

We are seeking a highly experienced Senior Enterprise Legal Management (CounselLink) Account Manager who possesses a demonstrated ability to lead and drive substantial revenue growth within high-value accounts. This pivotal role requires a strategic thinker and relationship builder who can engage with C-suite executives and other senior stakeholders to deliver exceptional value. 

 

Responsibilities:

• Strategic Leadership: Drive the strategic direction and growth of strategic accounts, ensuring accountability for achieving ambitious sales targets and maintaining robust client relationships. 

• Strategic Account planning and Business Development:

• • Lead quarterly business reviews (QBRs) and executive touchpoints to showcase value delivery and to align future initiatives.

  • Identify and cultivate new business opportunities within existing accounts, leveraging a consultative approach to deepen partnerships and drive double and triple-digit growth. 

  • Develop and implement strategic account plans to identify sales strategies for top accounts, assess revenue potential, outline targeted activities, and determine required cross-functional resources needed to maximize revenue opportunities.

• Executive Engagement: Build and maintain relationships at the highest levels within client organizations, acting as a trusted advisor and thought leader. 

• Market Insight: Stay ahead of industry trends, competitive landscape, and emerging technologies to providing valuable insights that influence client strategies and enhance their decision-making processes.

• High-Impact Engagement: Maintain a proactive presence through tailored communication strategies, including in-person visits, to ensure high-quality engagement with senior clients. 

• CRM Mastery: Utilize Salesforce to effectively manage client interactions, track engagement, and analyze data for strategic decision-making. 

• Cross-Functional Collaboration: Lead collaboration across internal CounselLink key stakeholders to align services and support client needs, driving organizational synergy. 

• Visionary Thinking: Ability to foresee market trends and adapt strategies to position CounselLink as a leader in the industry. 

• Client-Centric Mindset: Passionate about delivering exceptional customer experiences and cultivating long-term partnerships. 

• Exceptional Communicator: Superior verbal and written communication skills, with the ability to influence and engage at all organizational levels. 

• Resilient Leader: Adaptable and effective under pressure, thriving in a dynamic, fast-paced environment. 

• Proactive Problem Solver: Creative and entrepreneurial approach to overcoming challenges and delivering innovative solutions. 

• Networking Savvy: Proven ability to build and nurture relationships both internally and externally, fostering collaboration. 

 

Qualifications:

• Bachelor’s degree 

• 7+ years of extensive experience in a consultative sales role, preferably in the Legal Enterprise Management software industry

• Proven experience managing complex sales cycles, contract renewals, and successful negotiations  with high-value C-level clients.  

• Strong oral and written communication skills, as well as presentation skills.

• Strong organizational and forecasting skills.

• Up to 40% travel is required for this role.

 

Work in a way that works for you

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Primary Location Base Pay Range: Home based-Ohio $83,500 - $154,900. Total Target Cash: $128,500 - $238,400. U.S. National Pay Range: $87,900 - $163,100, the TTC is $135,300 - $251,000. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

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