Senior Group Manager, Customer Marketing

We’re looking for a strategic and collaborative Senior Group Manager to lead a lean, high-impact Customer Marketing team at Datadog. In this role, you’ll mentor and manage a group of marketers while also driving programs that highlight customer success, elevate market reputation, and enable go-to-market teams with compelling customer stories. You’ll balance team leadership with program ownership and cross-functional execution, helping bring the voice of the customer to the center of our brand strategy.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. This role is based in New York or San Francisco.

What You’ll Do:

• Manage and mentor a lean, high-performing Customer Marketing team
• Collaborate with Product Marketing, Sales, and Customer Success to identify reference opportunities and create customer-ready assets
• Orchestrate end-to-end production of customer case studies, videos, and quotes—including budgeting, team resourcing, and coordination with partners such as Events Marketing, Corporate Communications, and Analyst Relations
• Execute and report on always-on market reputation and peer review campaigns for platforms like Gartner Peer Insights and G2
• Partner with geographic and market segment leaders to align budget and team resources with business objectives
• Stand up and amplify internal communication channels and content promotion to increase use of assets and drive pipeline

Who You Are:

• 10+ years of experience in customer marketing roles, with a proven track record of team management in high-growth technology environments; B2B software experience is a plus
• Bachelor’s degree or equivalent experience required; MBA is a plus
• Demonstrated success working cross-functionally to source, develop, and amplify customer stories across internal and external channels
• Skilled at leading customer-facing conversations and navigating legal, operational, and production processes
• Strong operational acumen with the ability to accelerate content creation, improve efficiency, and report on ROI
• Experienced in managing and growing small teams with broad scope and impact
• Deep understanding of customer marketing trends, best practices, and tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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