Senior HR Generalist

Odeko is the all-in-one operations and technology partner to more than 18,000 independent coffee shops, cafes and other food establishments.

Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management.

Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.

Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support. Our People Team is at the center of this! The People Team - is responsible for managing HR operations, employee relations, and compliance for our East Coast warehouse network, with a focus on our Moonachie, NJ warehouse. Interested? Learn more below.

We are looking for Sr. Generalist - Field HR (Warehouse) to join our growing team. This position is hybrid and requires 3 days per week on-site in our Moonachie, NJ warehouse.  It supports a 24/7 operation and may require some ability to remain flexible with your schedule. This position reports directly to the Sr. Manager, People.

• Serve as the primary contact for Tier 1 HR inquiries and tickets, providing timely resolutions.
• Partner with site leadership to successfully roll out People team initiatives.
• Coordinate and manage end-to-end recruitment and onboarding processes for all warehouse sites network wide.
• Support site leadership with all day to day people/HR areas to include: Payroll questions, training, candidate screening, interview scheduling, and offer processes.
• Conduct disciplinary and Performance Improvement Plan (PIP) reviews for the East region.
• Intake, lead and conduct HR investigations to ensure fair and consistent outcomes
• Manage employee ADA accommodation requests in compliance with company policies and regulations.
• Generate essential HR reports and track key talent acquisition metrics

• 3+ years in an HR Generalist or HR Shared Services capacity within a warehouse or field environment.
• Ability to work in a hybrid model based in Moonachie, NJ.
• Strong understanding of recruitment and onboarding processes.
• Experience with disciplinary actions and Performance Improvement Plans.
• Ability to generate and analyze HR reports and use Google workspace (or MS equivalent)
• Demonstrated ability to integrate use of AI into workflows
• Demonstrated ability to influence leaders of front line employees
• Ability to travel to additional locations (<20%)
• Multistate employer experience strongly preferred
• PHR or SHRM-CP certification preferred
• Some prior experience supporting organized labor populations preferred

• Bi-lingual Spanish preferred

• Dynamic environment with plenty of opportunities to directly impact the company
• Embedded cross-functional collaboration
• Transparent communication at all levels
• Opportunities to broaden your expertise and develop competencies
• Competitive compensation, robust healthcare benefits, and opportunity for equity

• Support Owners, Be Owners
• Keep Innovating, Keep Growing
• Drive Results, Create Impact
• Work Together, Win Together

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

For this role, the estimated base salary range is between $85,000-$100,000. The actual base salary will vary based on various factors, including market, location, and individual qualifications objectively assessed during the interview process. Certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role