Senior Hubspot Administrator

Senior HubSpot Administrator

Your Mission

We are looking for a Senior HubSpot Administrator to own the architecture, day-to-day administration, and strategy of our HubSpot instance. This is a highly technical, highly cross-functional role: you will report to the VP of Revenue Operations and partner with Sales, Marketing, and Customer Success/Support to scope, build, QA, and ship HubSpot solutions that directly support revenue growth.

You know HubSpot inside and out — not just the administrative basics, but the technical depth of workflows, triggers, APIs, and data structure that most admins never touch. You are comfortable whiteboarding a workflow architecture and configuring the underlying fields, pipelines, and automations yourself.

Responsibilities

Project Scoping & Delivery

• Act as a primary point of contact for HubSpot-related project requests across Sales, Marketing, Service, and Revenue teams.
• Work with cross-functional stakeholders to translate business requirements into clear technical scopes, timelines, and build plans.
• Independently build, configure, QA, and launch solutions in HubSpot, then communicate final outcomes back to stakeholders.
• Manage multiple concurrent projects, prioritizing based on business impact and Revenue Operations objectives.

HubSpot Architecture & Administration

• Own core HubSpot administration: properties, pipelines, custom objects, permissions, and data hygiene.
• Design and build advanced workflow automation, including multi-branch workflows, custom-coded workflow actions, and complex trigger logic across Sales, Marketing, and Service Hubs.
• Maintain and evolve CRM architecture, ensuring data structure supports scalable reporting and cross-team use cases.
• Lead data migration projects in and out of HubSpot, ensuring data integrity throughout.
• Build, augment, and maintain API integrations between HubSpot and other systems, including NetSuite.

Revenue & Marketing Enablement

• Own or support lead scoring models, lifecycle stage definitions, and funnel reporting to help identify and act on revenue opportunities.
• Partner with Marketing to optimize funnel conversion through better data, automation, and lifecycle management.
• Partner with Support/Service teams to build and maintain helpdesk and ticketing workflows within HubSpot Service Hub.
• Support Revenue Operations in building and maintaining subscription and billing workflows, particularly around HubSpot-to-NetSuite integration.

Qualifications

• 7+ years of hands-on HubSpot administration experience across Sales Hub, Marketing Hub, and Service Hub (helpdesk/ticketing).
• HubSpot certifications such as: Managing HubSpot Account as an Admin, Marketing Hub Software Certification, and Revenue Operations Certification.
• Proven track record scoping, building, and delivering HubSpot projects independently, end-to-end.
• Experience with HubSpot's Revenue tools (subscriptions, billing) strongly preferred.
• Experience integrating HubSpot with NetSuite is a strong plus.
• Deep knowledge of HubSpot fundamentals: custom properties, pipelines, lists, custom objects, permissions, and data hygiene practices.
• Advanced expertise in workflow automation, including complex trigger/branching logic and troubleshooting broken automations.
• Strong understanding of CRM data structure and architecture, with the judgment to design scalable, maintainable systems rather than quick fixes.
• Hands-on experience with API integrations and data migrations (HubSpot API, iPaaS tools, or custom integration builds).
• Working knowledge of lead scoring models, lifecycle stage management, and funnel optimization.

Other Attributes

• Excellent written and verbal communicator — able to explain technical concepts to non-technical stakeholders and present finished work clearly.
• Strong project management instincts; comfortable owning a project from scoping through QA to launch.
• Detail-oriented, with a QA-first mindset before shipping any build to production.
• Self-directed and comfortable working remotely with cross-functional teams across time zones.