Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Human Resource ManagerAbout your role:
The Human Resource Manager is a business partner with the assigned Fiserv Output Solutions leaders. The Human Resource Manager will advise and counsel managers and associates on a variety of local and corporate HR programs; utilize sound business judgement to make quick and consistent decisions pertaining to human capital in a fast-paced, high volume and demanding work environment; and ensures the effective delivery of the full life cycle of all HR practices to attract, retain and develop our associates.
What you’ll do:
Advise and support approximately 500+ exempt and non-exempt associates across multiple locations and shifts
Proactively manages associate relations issues, investigations, process and compliance issues to minimize risk for the business. Takes appropriate action to remediate identified issues. Escalates issues appropriately. Provides management team with necessary resolution and action items.
Lead investigations and ensures activities follow local, state, and federal employment laws and regulations as well as aligning to the Fiserv Code of Conduct, Values, and operating processes and procedures.
Leverage HR analytics to help leaders make informed decisions, including reporting of operational HR metrics
Execute annual compensation cycle; including compensation planning, job analyses, salary surveys, etc.
Partners with managers and supervisors in workforce planning, talent selection, and headcount forecasting
Advise managers on goal alignment, performance management and associate development
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you’ll need to have:
5+ years of employment relations experience
8+ years of related human resources experience
Bachelor’s degree
Experience that would be great to have:
Experience in a rotational leadership experience program
Manufacturing, Production, or Retail experience
Master’s degree in Human Resources or related field of study
PHR, SPHR, PHR-CP, SPHR-CP or equivalent
How you’ll work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires flexibility to work overtime that includes weekends and holidays.
Travel:
Approximately 10- 15% travel off-site or to other office locations is expected.
Sponsorship:
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.
Benefits at Fiserv:
Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
#LI-JR1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Top Skills
Fiserv Berkeley Heights, New Jersey, USA Office
100 Connell Drive, Berkeley Heights, NJ, United States, 07922
Fiserv New York, New York, USA Office
1 Broadway, New York, NY, United States, 10004
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