Senior Legal Content Specialist

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Clio Draft helps legal professionals automate and simplify their document workflows with an extensive online library of standardized U.S. County, State, and Federal court forms, as well as a rapidly expanding international presence. In addition to our library of templates, forms and precedents, Clio Draft allows its customers to convert their own custom documents into fillable templates. The Clio Draft Legal Content team develops and maintains the high-quality legal content that powers these workflows by staying in close proximity to our customers to understand their drafting needs and jurisdictional requirements. Our goal is to ensure Clio Draft delivers trusted content that adds value and helps our customers draft documents faster with greater accuracy.  

• Own Content QA/QC Processes: Establish, maintain, and execute rigorous quality control workflows for legal content creation, updates, and automation templates.

• Review & Validate Legal Content: Conduct detailed reviews of legal templates, precedents, and workflows to ensure accuracy, formatting and desired functionality before publication.

• Collaborate on Pipeline Improvements: Work closely with the Legal Content Automation Manager and other Legal Content stakeholders  to identify inefficiencies, implement process improvements, and strengthen content quality and related processes to elevate customer experience.

• Develop Review Standards & Checklists: Create and refine QA/QC guidelines, style guides, and best practices that ensure consistent tone, structure, and legal accuracy across all content.

• Partner with Content Developers: Provide actionable feedback to legal content specialists, helping to identify errors, address gaps, and raise overall quality.

• Track Quality Metrics: Use performance data to measure error rates, turnaround times, and other quality indicators, continuously optimizing the review process.

• Ensure Customer-Centric Outcomes: Evaluate content with the end-user in mind, validating that templates and workflows are intuitive, practical, and aligned with customer drafting needs and quality expectations.

• Legal & Content Expertise: 3 years of legal experience in research, drafting, or knowledge/content management roles, ideally with exposure to multiple jurisdictions.

• Detail Orientation & QA Skills: Exceptional attention to detail with experience performing quality control, peer reviews, or compliance checks on legal or technical content.

• Strong Understanding of Legal Drafting: Familiarity with legal drafting workflows, standard legal documents, and jurisdiction-specific practice requirements.

• Process-Driven Mindset: Ability to follow and improve structured QA/QC processes, ensuring repeatable and reliable results.

• Technical & Automation Familiarity: Comfort working with document automation systems and cloud-based legal technology tools.

• Clear Communication Skills: Capable of delivering precise, constructive feedback to peers and collaborating effectively across teams.

• Analytical Thinking: Skilled at spotting patterns, diagnosing root causes of errors, and recommending targeted improvements.

• Adaptability & Initiative: Able to thrive in a fast-paced environment, proactively identifying ways to improve content quality and consistency.

• Proactive, customer-obsessed approach, constantly seeking ways to improve how Clio delivers value through legal content.

• Adaptability and problem-solving skills to thrive in a fast-paced environment with evolving priorities.

• Support Cross-Functional Collaboration: Coordinate with product, engineering, and customer success teams to ensure high-quality content is integrated smoothly into Clio’s platform.

• Demonstrate interest in elevating your craft using AI.

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What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include: 

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• EAP benefits for you and household members, including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.