Senior Manager, Content Marketing

Job Purpose:

The Content Marketing Manager (Global Social Media) is responsible for leading, managing and leveraging TD SYNNEX’s global owned and social media channels to communicate the company's strategic direction and initiatives. This includes developing innovative ways to engage all TD SYNNEX audiences across key communications channels and programs, applying metrics and analysis to online activities, and educating and coaching regions and business units on ways to effectively leverage digital channels and platforms to achieve marketing communications outcomes. This includes leading content strategy and collaborating with content contributors around the world to ensure TD SYNNEX is represented accurately and consistently.

Responsibilities:

Develop and execute global social media Platform Strategy

• Define, measure and execute evolving social media governance and content strategy for global platforms (e.g., Sprinklr), including how we use each to fully leverage our digital communications channels
• Lead cross-functional social media steering committee
• Lead creation and governance of social media policy and guidelines
• Responsible for global social media playbook (creation, rollout and governance)
• Lead social media content strategy in partnership with regional communication teams

Drive Owned Media and Digital Engagement Program

• Build and execute coordinated targeted campaigns to engage both internal and external online communities
• Capture digital feedback (quantitative and qualitative)
• Develop analytics reports to advise and inform future content creation and messaging
• Apply social media tools and applications to increase user engagement within the internal social network
• Maintain relationships with social media leads across the North America, Europe, Caribbean and Latin America, and Asia Pacific + Japan regions to ensure alignment
• Oversee licenses and training key stakeholders on social media platforms and best practices, helping them understand how to leverage the platforms to reach target audiences and strengthen the TD SYNNEX brand

Content Marketing (Owned + Shared Channel Coordination)

• Support content planning and coordination across owned media channels by partnering with stakeholders who contribute to corporate editorial content (e.g., newsroom stories and newsletters) and ensuring amplification through appropriate social media channels. 
• Provide project oversight for the company’s annual thought leadership report and related flagship content initiatives, translating insights into multi-format storytelling. 
• Support major brand storytelling initiatives through project coordination, including maintaining calendars, coordinating inputs, and ensuring content assets are prepared for publication and amplification across channels. 

Team Management

• Oversee licenses and training key stakeholders on social media platforms and best practices, helping them understand how to leverage the platforms to reach target audiences and strengthen the TD SYNNEX brand

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience
• >5 to 8 Years of experience directly managing / supervising employees
• General experience with digital platforms such as Sprinklr, Brand24, Adobe Creative Suite, SharePoint design, including UX/web design, site improvement and analytics, online promotion and email marketing proficient with Microsoft Office Suite.
• Able to create and conduct formal presentations.
• Possesses strong multi-cultural interpersonal skills.
• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to work independently with minimum supervision.
• Able to maintain confidentiality of sensitive information
• Ability to transport 20 Lbs.
• Able to build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to use relevant computer system applications at an advanced level.

Working Conditions

• Occasional non-standard work hours or overtime as business requires.
• Professional, office environment.
• Some travel required.

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company