Senior Manager, Ecommerce Business Development Operations

The Vox Media Ecommerce Business Development team is seeking a Senior Manager, Ecommerce Post Sale & Operations to support post-sale execution and operational leadership across direct retailer and affiliate network partnerships. This role will focus on owning finance and legal processes, high-impact initiatives, driving operational efficiency, and supporting revenue growth through strong cross-functional execution.

• Own post-sale execution and operational management for key direct retailer and affiliate network partnerships, with a focus on high-revenue campaigns and initiatives.
• Partner closely with Partnerships to support campaign execution, optimization, and performance improvements that drive incremental affiliate revenue.
• Lead cross-functional initiatives to improve workflows, operational processes, and scalability across ecommerce partnerships.
• Identify and implement process improvements, documentation, and automation opportunities to support team efficiency and growth.
• Provide operational support for ecommerce campaigns, including planning, launches, performance tracking, optimization, wrap reporting and case study creation.
• Coordinate with Editorial, Branded Content, Audience Development, Partnerships, Finance, Legal and other internal stakeholders to ensure accurate, timely campaign delivery.
• Support affiliate link coding, QA, and ongoing content optimization in partnership with Editorial and Revenue Optimization to ensure accurate tracking and maximize monetization performance.
• Manage and maintain accurate campaign, partner, and revenue tracking in Salesforce and Boostr, ensuring data integrity across the post-sale lifecycle and supporting forecasting, reporting, and partner reviews.
• Analyze affiliate and campaign performance data to surface insights, identify opportunities, and inform partner and internal discussions.
• Build and maintain reporting frameworks to support forecasting, partner performance reviews, and renewal or upsell conversations.

• 4–6 years of experience in affiliate operations, ecommerce partnerships, account management, or digital media/marketing operations, preferably within a publisher environment.
• Demonstrated ability to manage complex, revenue-driving campaigns and initiatives from execution through reporting.
• Strong analytical skills with experience translating data into actionable insights.
  Clear, effective communicator with strong cross-functional collaboration and stakeholder management skills.
• Highly organized, detail-oriented, and process-focused, with the ability to manage multiple priorities.
• Experience working with affiliate platforms such as CJ, Impact, Rakuten, ShareASale, Awin, or similar.
• Advanced proficiency in Excel or Google Sheets; familiarity with Lookr, Salesforce, Boostr, Asana
• Self-directed operator who can ramp quickly and drive work forward in a fast-paced, deadline-driven environment.

This is a US based remote position.

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here.

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team ([email protected]).

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.com email addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud, here.