Senior Manager, Fanatics ONE Experiences

Fanatics is looking for a Senior Manager, Fanatics ONE Experiences to lead production for events Fanatics ONE owns and operates for our most valuable members.

Fanatics ONE recognizes fans across the entire Fanatics ecosystem. Members earn access to things they cannot buy: seats at sold out games, hospitality at the biggest moments in sports, trips, Fanatics Fest, and more. This role owns delivering those events and experiences.

You own the full portfolio: parties, sports hospitality, the Fanatics ONE Premium Experience at Fanatics Fest, and more. The ambition is to grow these formats over time, reaching more members per moment without losing the standard that makes them worth earning. You own the calendar, the budget, the production standard, and the operating process behind all of it.

The way that work gets run matters as much as the work itself. Every event runs off a written plan that says who owns what, what is due when, and who makes each call, and that plan lives somewhere leadership can check without asking anyone for a status update. The same discipline applies to anything we repeat. Once a format works, it becomes a checklist specific enough that a VIP host or an account manager can execute it without this team in the room. That is how the portfolio grows faster than the headcount.

This is an operating role. The person who succeeds here came up through production, has run large and complicated events end to end, and now wants a portfolio: deciding what gets funded, what gets cut, what each program returns, and how the formats scale as membership grows.

You will lead a small team of producers and work closely with Strategy, Gifting Operations, VIP Hosting, Partnerships, Brand Marketing, Legal, Finance, and Data. The function is early and growing, and we will scope the level to the person we find.

Calendar and Portfolio

• Own the annual calendar of member events, hospitality activations, parties, and signature events: what runs, what stops, what gets added
• Keep a live view of pacing against those entitlements so gaps surface early

Project Management and Playbooks

• Run every event off a written project plan: who owns what, what is due when, and who makes each call
• Keep those plans in one living system leadership can check on their own, so progress is visible without a meeting or a status request
• Publish a forward schedule with locked milestones and hold the team to it
• Turn every format we repeat into a checklist specific enough that a VIP host or an account manager can execute it end to end
• Own intake and scope rules so the calendar is planned rather than reactive
• Own the systems of record for events, guest lists, assets, and utilization
• Run the debrief after every event and carry what changes into the next plan

Budget and Return

• Own the events, experiences, and hospitality budget and manage to the number
• Know the cost per experience and the cost per member served, and move dollars toward what performs
• Own utilization of fixed assets including suites and tickets, and report it monthly
• Report in plain terms what was delivered, what it cost, what it produced, and what changes next

Production Standard

• Own end-to-end planning and execution: run of show, staffing, vendors, budget control, risk planning, and on-site command
• Lead on-site execution for our largest moments, including the Fanatics ONE Premium Experience at Fanatics Fest, and hold quality when timelines compress
• Set the standard for what a Fanatics ONE moment feels like, and hold it whether this team is in the room or a host is running the playbook

Team

• Lead and develop a small team of producers with clear ownership lanes
• Hold a high but sustainable bar through a demanding calendar

Scaling the Portfolio

• Grow the format of our owned events over time, reaching more members per moment without diluting what makes them premium
• Develop recurring event IP that Fanatics owns and can repeat
• Build the case for how the portfolio scales, whether it runs through this team or alongside the wider Fanatics Events organization

Experience and Skills

• 7+ years in live event production or premium hospitality, including at least 2 years leading people
• Produced large format events end to end: festivals, stadium and arena activations, and multi day programs
• Runs complex work off a written plan: owners, dates, decision points, and a status anyone can read without asking
• Built operating process: project plans, planning calendars, intake, production standards, playbooks, and systems of record
• Has handed a repeatable format to someone outside their own team and had it executed well
• Real budget ownership, with a habit of managing to a number and defending it with data
• Runs a portfolio rather than one event at a time: decides what gets funded, what gets cut, and why
• Has grown an event or a program from one format into a bigger one
• Comfortable with numbers: utilization, cost per head, pacing against a plan
• Develops early career talent and holds a high bar
• Willing to travel and to work nights, weekends, and event days as the calendar requires
• Passion for sports and fandom, and taste for what makes an experience feel premium rather than expensive
• Loyalty, gaming, hospitality, travel, or premium ticketing experience preferred
• Familiarity with ticketing and event management platforms (TicketManager a plus), CRM systems, and Airtable

Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

For information about our benefits, please visit https://benefitsatfanatics.com/