Senior Manager of Influencer Relations

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Senior Manager of Influencer Relations

We are looking for a Senior Manager of Influencer Relations to join the Marketing team at athenahealth. In this role, the Senior Manager of Influencer Relations will lead the evolution of our Analyst Relations function at athenahealth into a modern, strategic industry influencer relations program. This role is designed for a healthcare-savvy communicator with experience managing relationships with HIT associations and analyst firms, orchestrating high-impact influencer events, and managing C-Suite executive briefings. This role reports into the vice president of Ecosystem Marketing 

Job Responsibilities

• Act as a relationship manager to key associations, influencers, consultants, and investors in our ecosystem—building long-term trust and engagement. 

• Cultivate and manage relationships with key healthcare industry associations (e.g., AMA, BGH) to expand athenahealth’s industry influence, identify partnership opportunities, and support executive thought leadership initiatives. 

• Serve as the primary program lead for all KLAS-related activity—owning our KLAS performance roadmap and quarterly engagement strategy, maintaining visibility into upcoming KLAS reports, and coordinating internal readiness plans. 

• Establish a scalable process to track analyst survey activity and performance; identify trends and communicate insights back to executive leaders to improve customer experience scores and perceptions. 

• Evaluate other benchmarking reports for strategic relevance within ambulatory HIT; recommend and coordinate participation selectively where impact aligns with influence. 

• Design and lead new influencer programs: Consultant Day, Private Equity Day, and Analyst Day — defining goals, agendas, speaker lineups, and target invite lists. 

• Collaborate with Sales, Corp Dev, Product, and Marketing to ensure influencer events are aligned to strategic growth priorities and tailored to each audience. 

• Represent the company with polish and professionalism in external conversations and coach internal executives on influencer positioning and talking points. 

• Support internal teams and events, including briefings on analyst firm reports and analyst speaker needs. 

• Attend and represent the company at industry events where analyst engagements are expected.  

• Participate in and inform cross-departmental projects based on analyst findings, recommendations, and/or requests.  

• Support Government Affairs team with industry-impacting efforts, as applicable.  

Typical Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, or similar

• Strong understanding of ambulatory EHRs and Practice Management, Revenue Cycle, Patient Access & Patient Engagement, VBC & population health, AI, and interoperability trends in ambulatory care.

• 10+ years’ experience in corporate communications, analyst relations, and/or influencer strategy roles, ideally within the healthcare IT or healthcare services sector.

• Previous responsibility managing KLAS relationships and coordinating executive performance reviews.

• Experience planning and executing C-level roundtables, advisory boards, or influencer events.

• Excellent project management, analytics, ROI measurement, and cross-functional coordination skills.

• Exceptional communication and executive presence; comfortable influencing internal and external senior audiences.

Expected Compensation

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates.  Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.