Director of Product Design

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As a Director of Product Design, you will lead and inspire a growing team of product designers within our Core product area, focused on empowering beauty and wellness businesses through seamless, reliable tools. You’ll partner with Product and Engineering leadership to set the vision and strategy for Core, shaping experiences across scheduling, client and team management, and payments.

You’ll be responsible for elevating the craft of design, driving alignment around product direction, and ensuring we deliver intuitive, elegant, and empowering Core experiences for our customers. Beyond the work itself, you’ll play a key role in building a thriving design culture—developing talent, fostering collaboration, and championing design excellence across the organization.

You must be commutable to our NYC headquarters and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Lead, mentor, and grow a team of product designers working within Core, focused on empowering beauty and wellness businesses through seamless, reliable tools
• Define and drive the design vision and strategy for Core in partnership with Product and Engineering leadership
• Ensure high-quality execution across the end-to-end design process—from research and ideation to prototyping, testing, and delivery
• Provide thoughtful, actionable feedback on design deliverables such as user flows, wireframes, prototypes, and final UI, and support designers in strengthening their craft
• Raise the overall quality bar for design output while balancing customer needs, business goals, and technical constraints
• Champion customer empathy through research initiatives and insights that inform product direction
• Foster a culture of creativity, collaboration, and continuous learning within the design team
• Act as an advocate for design excellence across the company, influencing strategy and helping shape the future of the product
• Deliver products that are recognized as the best in the industry by shaping and evolving core offerings such as scheduling, client and team management, and payments

What We’re Looking For 

• 8+ years of experience in Product Design/UX/UI, with at least 2+ years in a people management role
• Proven track record leading and scaling product design teams in fast-paced, high-growth environments
• Strong portfolio that demonstrates impact at both the execution and strategic levels
• Deep experience guiding the end-to-end product design process and enabling designers to do their best work
• Proven experience leveraging AI tools to shape design strategy and deliver impactful AI-driven experiences
• Familiarity with advanced prototyping tools (e.g. Figma, Principle, Framer, InVision, Sketch)
• Demonstrated ability to influence cross-functional partners and drive alignment on vision and priorities
• Passion for empowering small business owners, with a high level of empathy and curiosity about their needs
• Comfortable navigating ambiguity and setting clear direction for teams in complex product areas

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially covered by GG
• Fertility and adoption benefits via Carrot and Kindbody
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office stipend
• Team Bonding: As a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year.

The starting base salary for this role in New York, California, and Washington is between $240,000-$285,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.