Senior Manager, Revenue Operations

About Jiko

In an era of financial uncertainty, safeguarding corporate cash is more critical than ever. Jiko is designed for unmatched safety, liquidity, and simplicity — combining the innovation of a technology platform with the security of a regulated bank. By reinventing the traditional deposit model, Jiko offers Jiko Pockets—a seamless solution that combines the transactional ease of a bank account with fully automated investments in U.S. Treasury bills. Now, with JikoNet, institutions can securely move funds 24/7 across industries while keeping assets continuously invested and protected. Finance leaders can access Jiko Pockets and JikoNet through Jiko’s online dashboard, secure APIs, and integrations with leading Treasury Management partners.

Position Overview 

We are seeking a highly motivated and strategic Senior Manager, Revenue Operations to help build our operational infrastructure layer and shape the strategy, systems, and processes that power our go-to-market (GTM) organization. This role acts as the operational foundation, utilizing data and technology to ensure fast, seamless scaling.

In this role, you will have the mandate to build sustainable, scalable systems. If you are a systems thinker with a strong ownership mentality, highly analytical, and ready to solve interesting problems, this role is for you.

We’re looking for a passionate individual who wants to grow with the company. The ideal candidate thrives on working in a fast-paced environment, looks for efficiency in everything they do, always sets high standards for themselves as well as their teammates, and likes to have fun at work!

What you will be doing

• Own and evolve the company’s Revenue Operating Model, aligning Sales, Marketing, Customer Success, Product, Finance, and the C-suite around measurable revenue outcomes.
• Optimize our GTM tech stack, including our Salesforce instance and integrations with adjacent systems.
• Reimagine Rev Ops for the AI era by embedding AI-driven enrichment and intelligent automation into core business processes to increase efficiency, signal quality, and decision velocity.
• Shape commercial strategy and execution through scalable GTM planning, forecasting frameworks, operating cadences, and governed performance standards (KPIs, pipeline integrity, and data definitions).
• Build and run deal desk processes, tools, and policies, including our CPQ system, DealHub. Analyze deal performance and pricing trends, providing guidance on non-standard requests to accelerate revenue generation.
• Establish a trusted single source of truth across GTM systems. Utilize strong analytical skills to investigate root-cause revenue discrepancies, perform data reconciliations, and build automated tracking solutions.

What experience you should have

• Experience: 5-7+ years of experience in Revenue Operations, Sales Operations, or a related operational role within a fast-growth, venture-backed B2B Financial or SaaS startup.
• Technical Proficiency: Hands-on experience managing a modern GTM tech stack (e.g., Salesforce, Apollo, CPQ, Planhat, Intercom) as well as AI and BI tools.
• Analytical Skills: Highly analytical with the ability to move from raw data to strategic recommendations.
• Process & Governance: Experience designing and enforcing commercial governance frameworks, pipeline standards, QBR frameworks, KPI scorecards, and executive reporting.
• Leadership & Communication: Executive communication skills with proven experience partnering with GTM leaders and presenting complex insights to C-suite executives.
• Adaptability: An ownership mindset with the ability to think from first principles, iterate quickly, and work comfortably through ambiguity in a fast-paced environment.
• Exceptional communication skills and experience engaging sophisticated stakeholders.
• Highly diligent, detail-oriented, and process-driven. No data point is too small.

Bonus Points

• Experience with U.S. financial institutions and regulatory environments (FINRA broker-dealer, KYB/KYC, BSA, Reg E, fraud mitigation) a strong plus.
• Experience leveraging AI tools and prompt engineering, or hands-on programming experience with Python or JavaScript (including working with APIs and optimizing data flows).
• An undergraduate and/or graduate degree with an analytics-heavy major (e.g., STEM, economics, computer science).

What we offer

• Opportunity to grow within a high-potential startup
• A collaborative, international and mission-driven team
• Modern tech stack and agile ways of working
• Jiko has a hybrid schedule in its San Francisco and Iceland offices (2 days in the office), and remote for other locations.
• Compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs.

Additional Information

Jiko is working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Jiko is a proud equal-opportunity employer. We work hard to evaluate all employees and job applicants consistently and fairly. We provide an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.