Senior Manager, Revenue

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.     

WHO WE ARE:    

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.     

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.    

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.    

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!    

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.   

TITLE: Senior Manager, Revenue  

The Senior Manager, Revenue oversees all aspects of Duck Creek’s global revenue operations, revenue accounting, and accounts receivable activities. Reporting to the Global Controller, this role ensures accurate revenue recognition under ASC 606 and drives process optimization across the quote-to-cash lifecycle. The position leads a global team responsible for billing, collections, and reporting, partnering closely with FP&A, Sales Operations, Customer Success, Legal, and external auditors. This leader strengthens financial integrity, enhances automation and efficiency, and supports scalable growth through disciplined execution and collaboration. 

WHAT YOU’LL DO:  

• Lead and develop a global team across revenue operations and accounts receivable, providing clear direction and coaching 

• Establish goals and performance metrics aligned with business objectives and ensure accountability for results 

• Oversee the complete revenue lifecycle from deal structuring and contract review to recognition and reporting in compliance with ASC 606 

• Review and approve contracts, amendments, and billing schedules for accuracy and consistency 

• Maintain RightRev (and SaaS Master until deprecated) and ensure timely invoicing and reporting of subscription, services, and other revenue stream 

• Partner with FP&A to enhance revenue forecasting and key metrics including ARR, ACV, and DSO 

• Drive process improvement and automation initiatives across CRM, billing, and ERP systems 

• Serve as the primary contact for external auditors on revenue and AR-related matters 

• Oversee billing, collections, and cash application processes to ensure accuracy and efficiency 

• Monitor AR aging and manage global cash inflows to optimize working capital 

• Partner with Customer Success and Sales Operations to resolve billing disputes and improve customer experience 

• Implement strong internal controls and automation to enhance accuracy and compliance 

• Lead cross-functional initiatives such as Q2C transformation, system implementations, and new product launch readiness 

WHAT YOU’VE DONE:    

• Bachelor’s or Masters Degree and/or equivalent experience relevant to functional area  

• 6+ years of accounting experience with 2+ years of public accounting experience 

• 3+ years of relevant experience in a software revenue operations function or equivalent 

• 3+ years experience managing/supervising junior team members. 

KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS: 

• Experience with Workday, Salesforce, and RightRev or similar systems desired 

• CPA certification desired 

• Experience leading system implementations or process improvement initiatives desired 

• Strong understanding of U.S. GAAP, particularly ASC 606 

• Expertise in quote-to-cash processes and internal controls 

• Advanced Excel proficiency and strong analytical skills 

• Excellent communication and organizational skills 

• Ability to thrive in a fast-paced environment while managing multiple priorities 

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:    

Travel: 0-10% 

Location: Remote US 

Work Authorization: Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position. 

Actual compensation for this role is determined based on a variety of factors, including job-related skills, experience, qualifications, internal equity, and geographic location, where permitted by law. 

For reference, the expected salary range for this position is generally positioned as follows based on candidate location: 

• 135,900 – 194,200: Candidates living in the Boston, New York City–Newark, Los Angeles, San Francisco/Bay Area, Seattle, or Washington, DC metropolitan areas 

• 129,500 – 185,000: Candidates living in Chicago, Dallas–Fort Worth, Houston, Minneapolis, or Philadelphia metropolitan areas, or in Colorado, Connecticut, Maryland, Rhode Island, or Vermont 

• 123,100 – 200,200: Candidates living in Georgia, Michigan, North Carolina, New Hampshire, Oregon, or Wisconsin 

• 109,000 – 170,300: For all other U.S. locations 

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This position is also eligible for annual bonus compensation, subject to plan terms and individual eligibility. 

Final compensation will be determined based on the factors outlined above and in accordance with applicable law. 

Duck Creek Technologies believes in the safe, ethical, and responsible use of artificial intelligence. We may use AI-assisted tools to support parts of the recruitment process, such as reviewing applications, identifying relevant skills, and organizing candidate information. 

AI tools are used to assist—not replace—human judgment. All AI-assisted outputs are reviewed by a Duck Creek team member, and final hiring decisions are always made by people. Candidates should be comfortable working in environments where AI is used responsibly to enhance business processes. 

Duck Creek Technologies offers a comprehensive benefits package, which includes: 

• Flexible work environment 

• Medical, dental, vision, life, and disability insurance 

• 401(k) retirement plan with match (6% employer match up to $12,000 annually) 

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) 

• Paid holidays, vacation, and volunteer time 

• Employee Assistance Program (EAP) 

Benefits eligibility and offerings may vary based on role and location. 

The application window for this position will remain open until the role is filled or a sufficient number of qualified candidates have been identified. 

WHAT WE STAND FOR:    

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.    

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.  

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.   

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected].   

Privacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.