Senior Manager, Sales Engineering

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

We are seeking a talented and driven Senior Manager Solutions Engineering to join our growing North America team. This is a highly visible, client-facing role where you will act as the primary technical expert for our largest strategic enterprise merchants. You will be the technical bridge between our powerful payments platform and our clients' business needs, playing a critical role in driving revenue and ensuring merchant success from pre-sale through to go-live and beyond.

Job Description

• Lead technical pre-sales discussions, delivering compelling product demonstrations and platform presentations to prospective enterprise merchants.

• Architect elegant and scalable payment solutions tailored to the unique business requirements and technical landscapes of our largest strategic clients.

• Act as the primary technical advisor for our strategic enterprise accounts, partnering closely with the Sales team to drive new revenue and identify upsell/cross-sell opportunities in the post-sale phase.

• Guide merchants through the entire technical integration lifecycle, from initial implementation to a successful go-live, ensuring a seamless and efficient onboarding experience.

• Serve as the voice of the merchant internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to solve complex technical challenges and influence the product roadmap.

• Become a subject matter expert on the Checkout.com platform and the broader payments ecosystem.

Qualifications

• A minimum of 5+ years of hands-on experience within the payments industry is essential.

• Exceptional client-facing and communication skills, with a proven ability to build trust and rapport with technical and non-technical stakeholders.

• Deep understanding of API-based integrations, specifically with REST/JSON APIs, and proficiency with related development tools like Postman.

• A natural problem-solver with strong analytical and debugging skills, capable of reproducing, isolating, and clearly explaining technical issues using logs, API responses, and other diagnostic tools.

• The ability to distill complex technical concepts and communicate them effectively to a business audience.

• Highly organized and adaptable, with the ability to thrive in a fast-paced, high-growth environment and effectively manage shifting priorities.

• A strong technical acumen is highly preferred, ideally supported by a degree in Computer Science, Engineering, or a related field.

• Previous experience in a similar role such as a Solutions Engineer, Sales Engineer, or Implementation Engineer is a strong plus.

Bring all of you to work 

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
 

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram