Senior Manager of Software Engineering

Job Description
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking technology - Lending Innovation, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities

• Provide overall direction, oversight, and coaching for a team of entry-level to senior-level software engineers that work on basic to moderately complex tasks
• Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Design, analyze, develop, test, debug, and model the system components necessary to produce potentially shippable product iterations with each sprint.
• Deliver high quality code that complies with standards and satisfies architectural tests.
• Perform pair programming and assist the team in supporting the application in all required environments
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary
• Anticipates dependencies with other teams to deliver products and applications in line with business requirements
• Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
• Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
• Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• Formal training or certification on Software Engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
• Minimum 3+ years of hands-on programming/application development experience utilizing Java, Spring Boot, REST, Micro Services, Cloud Native, Agile, DevOps and TDD
• Recent experience with a cloud platform in AWS. Utilization of Container technologies such as Docker and Kubernetes
• Experience with Kafka event messaging
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Proven record of providing end-user support with excellent problem-solving abilities.
• Experience with hiring, developing, and recognizing talent
• Excellent intercultural, verbal, and written communication skills, with an emphasis on tactful delivery of opinions and feedback.
• In-depth knowledge of the services industry and their IT systems

Preferred qualifications, capabilities, and skills

• AWS or other cloud service associate level certification
• Experience working in a financial services environment
• Previous experience within Buy Now Pay Later business

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.