Senior Market Insights Analyst

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Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Sr Market Insights Analyst is responsible for assembling market level data, providing analysis and assisting the Area Market Leaders in using information to develop action plans to grow the Optimum subscriber base and minimize churn. This role will utilize reporting assets to develop market level KPI scorecards, geographic digital maps, and competitive trending. The senior anal yst will work cross-functionally with the Market/Region to collect data, correlate multiple data sources, and make actionable recommendations to Area, Region, and Market leadership.
Responsibilities

  • Partner with the centralized Business Intelligence (BI) team to develop Area, Region, and Market level reporting to assist leaders in assessing growth, churn, and competitive trends.
  • Develops, maintains, and reports all relevant products, site, customer, and financial metrics and applies findings to assist leaders in the development of appropriate goals, budgets, projections, and forecasts.
  • Reports and analyzes local sales channel and event data to better understand effectiveness of deployment and tactics within each Region/Market
  • Partner with the Market Research team and evaluates competition and competitive trends and make recommendations to leadership on prioritization of competitive response efforts.
  • Partners with HQ Market Insights team to provide additional context on market and competitor level trends.
  • Creates visuals using spatial data and mapping software to assist with targeting.
  • Leads the analysis and reconciliation of data and reporting projects and initiatives delivery for assigned regional area.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Provides budget, forecast and variance analysis and related reports as needed.
  • Conducts financial research, analyzes financial performance against objectives and determines emerging financial trends.
  • Provides rationale behind reports and analysis and relays them in simple terms.
  • Creates and maintains statistical/financial databases and reports. Runs appropriate weekly, monthly and annual reports.
  • Other duties and responsibilities as assigned to support area performance.


Qualifications

  • Bachelor's Degree in data, math, stats, Econ, insights or related field in data/business analysis
  • 4years+ experience in an analytics role
  • Strong problem-solving skills with track record of transforming data into actionable business insight.
  • Expert in SQL and advanced Excel required, experience with Python or R nice to have.
  • Experience working with Tableau and strong experience garnering insights from data that can drive actional business decisions.
  • Experience correlating multiple data sets across different reporting assets
  • Effective presentation and communication skills with the ability to summarize analytic findings to both technical and non-technical audiences, including Senior Leaders
  • Business acumen in sales industry (understands business metrics and implications to drive results) - Telecommunications industry experience a plus
  • Strong personal organizational and time management skills, ability to work under tight deadlines and ensure quality reporting
  • Ability and experience with mapping software
  • Experience working in groups and leading smaller intra-year projects.
  • Experience collaboratively working with colleagues in other countries and time zones preferred.


At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00 - $152,021.00 / year. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

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Technology we use

  • Engineering
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Location

1 Ct Square, New York, NY 11101

What are Optimum (An Altice USA Company) Perks + Benefits

Optimum (An Altice USA Company) Benefits Overview

Medical, Dental, Vision and more
Paid Time Off
Tuition Reimbursement
401K with company match
Product benefits (within company footprint)
Pet Insurance, Life Insurance, Legal support, and more

Culture
Volunteer in local community
One Volunteer Day Annually to be used for a volunteer event of your choice!
Partners with nonprofits
Altice USA has been a long-time supporter of FIRST Robotics, fostering STEM skill development by sponsoring high schools teams and regional competitions throughout our service area.
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Onsite office parking
Altice USA employees have access to parking at our office locations.
Professional Development Benefits
Job training & conferences
Altice USA offers its employees access to development during their career journey which includes opportunities to attend job training and industry conferences.
Tuition reimbursement
Promote from within
Continuing education stipend
Altice USA is proud to offer educational assistance, up to $5,250 annually!
Personal development training

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