The Senior Operations Analyst will manage internal policies, onboarding clients, ensure compliance, support finance operations, and report on customer metrics.
About Us:
Versana is an industry-backed fintech on a mission to make the syndicated loan market better. By digitally capturing agent banks’ data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our platform, participants can rest assured they are accessing the loan market’s most credible source of deal information.
About You:
Versana is looking for an organized and results-driven Senior Operations Analyst to oversee the company’s internal policies, controls and onboarding process with clients. This detail-oriented individual will support the company with its internal policy compliance as well as working with clients in their risk management processes.
The individual should be a highly driven, fast learner who quickly absorbs tech and information security knowledge and is eager to interact across the firm to understand the business and technology foundations.
Key Responsibilities:
· Engage directly with clients to ensure completion of the third-party onboarding processes
· Maintain company policy inventory and oversee periodic reviews
· Own SLA reporting for client accounts ensuring alignment with contractual expectations
· Partner with management to establish governance around internal controls and key initiatives
· Assist with Finance operations by calculating invoices and ensuring data accuracy
· Assist in the preparation of board level and other ad-hoc reports
· Deliver weekly and monthly management level reporting of customer metrics
Must Have:
· BA/BS in Operations Management, Business Administration, or related field
· 3-5 years of experience in risk management, operations or project management roles
· Advanced skills in Microsoft PowerPoint and Excel
· Ability to multi-task and manage multiple projects simultaneously
· Customer focused with excellent interpersonal skills
· Ability to work well with diverse groups in a collaborative team
· Clear understanding of operational risk and gap identification
· Outstanding verbal and written communication skills
Nice to Have:
· Fast paced startup and/or consulting experience
· Experience with regulated / bank onboarding requirements and policies
· Experience in working with risk compliance platforms such Tru-Sight, KY3P, etc.
· Experience working with procurement portals such as Ariba, Coupa, etc.
· Knowledge/ management of SOC2 certification requirements and audit processes
· Financial Analysis experience is a plus
Equal Opportunity Employer
We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
Excel
Microsoft Powerpoint
Procurement Portals
Risk Compliance Platforms
Versana New York, New York, USA Office
530 Seventh Avenue, Suite 405, New York, New York, United States, 10018
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