Senior Product Analyst
About Kape Technologies
Kape is a cybersecurity company focused on helping everyone have a better digital experience with greater privacy and protection.
With over 1000 experienced individuals across ten global locations, including the UK, Israel, Germany, Romania, France, the Philippines, USA, Singapore, Hong Kong, and Cyprus, the Kape team is guided by a single mission: to create a more secure and safe world.
Job Summary
In this role, you will be a pivotal and influential factor in strategic decisions relating to millions of customers every day. Your mission is to bridge the gap between raw data and product development, acting as a strategic partner to Product and Engineering teams to ensure data-driven decisions are made at every stage. You will make a huge impact by supporting strategic business initiatives through data analysis, experimentation, and the development of key metrics and dashboards.
Core Responsibilities
- Product Performance and Feature Analysis: Conduct deep-dive analysis into user behavior data (User Journeys), conversion funnels, and the performance of new product features to identify optimization and growth opportunities.
- Experimentation (A/B Testing): Own the design, execution, and comprehensive evaluation of A/B and Multi-Variate tests to improve retention outcomes and key KPIs. Provide actionable recommendations for subsequent test iterations.
- Delivering Business Value: Translate data into insights, predictions, and actionable recommendations, clearly articulating the business value to cross-functional Product and Engineering teams.
- Metrics & Reporting: Develop and maintain key performance indicators (KPIs) and user-friendly dashboards using compelling visualizations to support downstream analytics and track product health.
- Data Partnership: Work closely with Data Engineers and Analytics Engineers to define requirements for foundational datasets that can support analytics and reporting needs.
- Optimization and Efficiency: Drive optimization and challenge existing processes to enhance efficiency in analytical workflows and support self-serve data needs within the organization.
Core Requirements
- Experience: 3+ years of experience in a Senior Data Analyst / Product Analyst / Business Intelligence Analyst role.
- SQL Proficiency: High proficiency in SQL and/or other querying languages.
- Analytical Acumen: Outstanding analytical skills and a strong business acumen with a business-first approach to problem-solving.
- A/B Testing: Knowledge and hands-on experience in designing, executing, and evaluating A/B experiments.
- Visualization Tools: Hands-on experience with data visualization tools such as Power BI.
- Communication & Storytelling: Excellent communication skills, utilizing storytelling to bring insights to life and make connections on the business level.
- Stakeholder Management: Strong stakeholder management skills with the ability to integrate with the business and lead complex projects.
Language: Fluent in English.
- At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
- Please upload your resume as a PDF and do not include any salary or compensation information in it.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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