Senior Product Designer, Commerce Platform

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Overview
At Netflix, we entertain the world and are constantly innovating on how entertainment is imagined, created, and delivered to a global audience. We currently stream content in more than 30 languages across 190 countries, serving over 220 million paid subscribers.

The Product Designer, Commerce (Platform) will help create world-class design patterns and styles to support the use cases and scenarios for the Commerce Experience Design (XD) team, building on the foundation of Hawkins, the Netflix design system.  This designer’s work will span across TV, mobile, and web. This is a remote-friendly role within the US, with required onsite meetings in Los Gatos, CA, for meaningful collaboration and team bonding.

This role will report to the Director, Lifecycle & Platform of Commerce XD.

What You’ll Do

• Partner with Commerce XD designers to define and extend design system components specific to the Commerce domain at Netflix; additionally, partner with Hawkins design team members to ensure compliance of Commerce components with Hawkins Core

• Employ storytelling to present a point of view to create a shared understanding of the UX strategy with the broader team. Apply big-picture thinking to break down ambiguous opportunities into an actionable roadmap

• Drive a human-centered design process for defining and executing features and experiences from concept to launch. Includes user research, ideation, concept development, validation, wireframing, prototyping, final visual design, and implementation support

• Partner with and clearly communicate design rationale and iterations to partners and stakeholders (Product Design, Content Design, Product Management, Engineering, Research, Merchandising, Operations, and others)  – to craft systematic solutions that connect the dots between user needs, data, business goals, and business strategy within the constraints of our technology and timeline

• Create beautiful, emotionally compelling, pixel-perfect mockups and prototypes of the end-to-end user experience

• Facilitate collaborative work sessions with all levels of company stakeholders
   

The Must-Haves

• 8+ years of experience designing user experiences for consumer-facing products across mobile, web, and/or TV; Growth, monetization-related experiences are a plus

• Systems thinker who thinks strategically about how individual business needs can fit into a holistic design system that accommodates requirements across the Commerce organization

• Experience creating design guidelines and aligning multiple stakeholders

• An entrepreneurial and strategic mindset, with the ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together into an actionable roadmap

• Extraordinary thoughtfulness and craft in interaction design, visual design, and prototyping; Ability to quickly produce a great range of UX/UI concepts, as well as go deep to identify edge cases; Demonstrated ability to work on patterns across multiple UI platforms, such as TV, mobile, and web

• Humble, collaborative approach to partnering with PMs, engineers, and business stakeholders to find the best solution together

• Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives

• Deep understanding of user expectations, behavior, and trends around building multi-platform experiences

• Multiple successful product/feature launches that drove meaningful impact to the business

• Experience with A/B testing and using data to inform design decisions

• Figma experience is a must

• Flexibility to work US West Coast hours to collaborate with cross-functional partners

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.