Senior Product Manager, Touring and Connections

About the teamWe’re looking for accomplished product managers passionate about helping people find their next home. Come join us!
You’ll work on a team responsible for helping customers take a big leap from dreaming to buying. We connect homebuyers to real estate agents to tour properties they see and like on Zillow. From there, they work together to win the perfect home.
We aim to make the start of the home purchase process as seamless as possible. We’re a high-performing, fast-paced team that prides itself on continuous innovation of its products, especially during this time of big change in the industry.
Zillow, the top real estate website in the U.S., is building an on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow to find and get into their next home with speed, certainty and ease.

About the role

We’re looking for someone who loves working on hairy problems and knows how to make things happen within a company as big as Zillow.

In this role, you will:

• Identify and clearly articulate the customer problems to solve, balancing agent and customer feedback with business needs

• Define goals and success metrics for your product area and prioritize what to build in pursuit of them

• Inform Zillow’s strategy by understanding customer needs, analyzing competitors, and staying informed of the broader industry and technology landscape

• Analyze qualitative and quantitative data to rapidly test, measure, and iterate on your team’s work

• Provide clear direction to your team, handle dependencies, remove roadblocks, and apply effective operating rhythms

• Coordinate across teams to align product work with high-level strategy

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $148,600.00 - $237,400.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $141,200.00 - $225,600.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• 5+ years managing products from concept to launch or equivalent experience

• Strong analytical abilities. You pair data with intuition to determine product strategy, roadmaps, and development tradeoffs.

• Deep curiosity about AI and emerging technologies, with hands-on experience leveraging AI to enhance rapid prototyping and product discovery techniques

• Demonstrated technical skill and comfort evaluating the strengths and weaknesses of product approaches and proposals

• Effective leadership skills for influencing and inspiring internal and external partners

• Keen strategic vision, the leadership to deliver it, and the strong ability to influence without direct authority

• Expert verbal and written communication skills, letting you simplify complex topics and comfortably present to all levels of the organization

• A proven ability to engage with engineers, designers, and company leaders in a collaborative and constructive manner

• Familiarity with agile methodologies

• Leverages expertise and shares best practices to grow and develop PMs within their team

• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.