Senior Product Manager

FourKites is the #1 supply chain visibility platform, extending visibility beyond transportation into yards, warehouses, stores and more. We help the world's largest companies reduce operating costs, improve on-time performance, and strengthen customer relationships. Trusted by over 1,200 of the world’s most recognized brands, FourKites is revolutionizing supply chain management.

FourKites is seeking an experienced and highly motivated Product Manager to join our dynamic team, focusing specifically on our Over the Road (OTR) Shipment solution. In this critical role, you will be instrumental in shaping the future of real-time visibility for ground transportation. You will work closely with our existing customer base to understand their evolving needs, drive enhancements to our current offerings, and spearhead the development and launch of innovative new features and product SKUs.

This position requires a deep understanding of the supply chain domain, particularly from a shipper's perspective. You will need a hands-on, technical approach to problem-solving, a keen eye for detail, and a strong familiarity with product development tools. As this role primarily serves our US customer base, availability within US time zones is essential.

What you’ll be doing:

• Product Strategy & Roadmap: Define and articulate the product vision, strategy, and roadmap for the OTR Shipment solution, aligning with company goals and market opportunities.
• Customer Engagement: Actively engage with existing customers to gather feedback, understand pain points, and identify opportunities for solution enhancement and new feature development.
• Feature Development & Enhancement: Translate customer needs and market requirements into detailed product specifications, user stories, and acceptance criteria. Work closely with engineering teams throughout the development lifecycle.
• New Product/SKU Launch: Lead the end-to-end launch of new products and SKUs, including market analysis, competitive positioning, go-to-market strategy, and internal enablement.
• Market & Competitive Analysis: Conduct thorough market research and competitive analysis to identify trends, emerging technologies, and competitive threats, informing product decisions.
• Cross-Functional Collaboration: Collaborate effectively with engineering, design, sales, marketing, and customer success teams to ensure successful product delivery and adoption.
• Technical Acumen: Dive deep into technical details, understand system architecture, and engage in technical discussions with engineering to ensure feasible and scalable solutions.
• Tool Proficiency: Utilize product and engineering tools (e.g., Jira, Confluence) to manage backlogs, track progress, and communicate effectively across teams.

Who you are:

Required:

• 5+ years of product management experience, with a strong focus on B2B SaaS products.
• Proven domain expertise in supply chain and logistics, specifically within transportation or freight management.
• Demonstrated ability to work hands-on and delve into technical details with engineering teams.
• Strong understanding and practical experience with agile development methodologies and tools like Jira.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts to diverse audiences.
• Based in the United States, with availability to collaborate effectively within US time zones as well with offshore teams.

Preferred:

• Prior experience working directly for a shipper (e.g., manufacturer, retailer, distributor) in a logistics, transportation, or supply chain role.
• Experience with real-time visibility platforms or similar logistics technology solutions.
• Bachelor's degree in Business, Supply Chain Management, Engineering, Computer Science, or a related field.

Who we are:

FourKites® is , the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer (edited) 

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. 

Benefits 

• Medical benefits start on first day of employment
• 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days 
• Home Office setups and Technology reimbursement
• Lifestyle & Family benefits 
• Annual Swags/ Festive Swags
• Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)