Senior Product Manager

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Clio’s suite of products is rapidly expanding, and the needs of our users are diverse and constantly evolving. 

The most recent evolution is the formation of Clio’s Enterprise division which currently comprises ShareDo (shortly to be named Clio Operate) and vLex Vincent. We strongly believe that this consolidated set of products represents a category defining client proposition that can act as an enabler for “untethered growth” for our legal clients. So far our clients agree and Operate grew revenue by ~100% in 2025.

In order to achieve this vision, we are hiring for a Senior Product Manager to lead the development and evolution for our Documents team. 

Our mission is to build the best in class, document drafting for our customers. The documents product manager is responsible for managing the storage of all documents (ShareDo provides an adapter on top of DMS’s including NetDocs, iManage and O365) together with manage their Production (Drafting, Bundling) and the Ingestion of them (filing, uploading). Document management is a specialist domain that needs to be world class for our law firm clients and the ideal candidate would have worked in this area extensively

What you bring: 

• Strong Experience in Documents and Drafting: we are looking for someone who has worked extensively in document management.

• Entrepreneurial and ownership mentality: you care about the details and are able to advocate for change even in areas that aren’t directly yours (without being a jerk). Think deeply, act quickly.

• Crystal clear communication: you can distill deeply complex and technical concepts into something our customers and the rest of the business can understand.

• Outcomes-focused: at every step in the product development process, you are obsessing over how to maximize impact for our customers and the business.

• Customer-obsessed: you talk to customers all the time (weekly, at least), and understand deeply how they want to get their work done.

• Collaboration: you’re a delightful and effective collaborator with everyone in the business.

What you’ll work on:

Strategic Product Leadership:

• Develop and execute a product vision, strategy and roadmap aligning with Clio's overarching business objectives and customer needs.

• Depth & Breadth: you will need to understand our customer needs and then think deeply on how best to solve these issues.

• Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality product changes.

Product Development and Lifecycle Management:

• Oversee the entire product lifecycle from ideation to launch.

• Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement.

• Production of end user, configurator and developer centric materials to assist our partners, clients and the general ShareDo community in better utilizing our platform

Stakeholder Engagement:

• Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements.

• Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones.

Your Experience:

• Over 4 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms.

• Experience working with applications that support document management is essential. 

• Experience designing & building technical products for volume usage

• Strong business and metrics focus.

• Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience.

• Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams.

• Excellent communication skills with the ability to influence others and drive product initiatives forward.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include: 

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• EAP benefits for you and household members, including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.