Senior Product Operations Manager

NOTE: this position can be remote anywhere within the United States.

We're looking for a Senior Product Operations Manager to bring structure, tooling, and operational clarity to ClickHouse's Product Management organization. This is a greenfield role — you'll be the first person dedicated to product ops — which means you'll have the opportunity to build workflows and systems from scratch rather than maintain someone else's.

This role sits within the Product Management organization. You'll work day-to-day alongside PMs and Engineering to reduce operational overhead, establish meaningful metrics, and make sure the right information reaches the right people at the right time. You're someone who gets energy from making systems work — whether that's building automations, leveraging AI to eliminate repetitive work, or designing reporting cadences that people actually look forward to.

Tooling & Automation

• Own and continuously improve the PM tooling stack: Linear for issue and roadmap tracking, GitHub for engineering alignment, and Notion as the team's knowledge and documentation hub.
• Build lightweight automations and integrations across Linear, GitHub, and Notion — syncing issue states, triggering notifications, and surfacing relevant signals and dependencies, and auto-generate roadmaps.
• Identify opportunities to apply AI tools to product operations workflows — from drafting status updates to accelerating research synthesis and reducing repetitive coordination overhead.
• Evaluate and pilot new tools or integrations as the product org grows, with a bias toward practical solutions that reduce friction.

Strategy Translation & Initiative Structuring

• Translate company priorities into structured Linear projects with defined scope, owners, milestones, and success criteria.
• Partner with PM and engineering leads to map priorities to team capacity, surface conflicts early, and ensure cross-functional execution is coordinated rather than siloed.
• Maintain a single source of truth in Linear and Notion with self-serve dashboards giving stakeholders real-time visibility into execution vs. goals.
• Establish repeatable processes for how new initiatives get ingested, decomposed, and divided into clearly owned workstreams across the full product lifecycle: new product introductions, major feature updates, iterative improvements, and deprecations.
• Own a launch readiness process and checklist that coordinates pre-launch responsibilities across Legal, Sales Enablement, Support Enablement, Marketing, and other stakeholders — ensuring nothing falls through the cracks when shipping.

• 3–5 years of experience in product operations, technical program management, or a closely related operational role at a relevant SaaS company. Start-up experience preferred.
• Demonstrated ability to take high-level company goals or strategic priorities and decompose them into structured, actionable projects that cross-functional teams can execute against.
• Hands-on proficiency with Linear, GitHub, and Notion — you understand how these tools work individually and how to make them work together.
• Experience building automations or integrations (using no-code tools, webhooks, or scripting) to solve real operational problems without engineering support.
• Comfortable working with metrics and data: you can define what to measure, set up tracking, and communicate findings clearly to both technical and non-technical audiences.
• Strong written communication skills — you produce documentation and status updates that are clear, concise, and actually get read.
• Organized and detail-oriented, with the ability to manage multiple workstreams across Product and Engineering simultaneously.
• Collaborative by default — you're energized by making others more effective and thrive in a role where your impact shows up in the work of those around you.

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