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The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization.
As a Product Operations Manager, you will help the product organization do its best work. You'll build and scale the processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively. This includes touchpoints with inbound, delivery, outbound workstreams in product development. This is a role for someone who thrives in the space between teams: driving alignment, removing friction, and ensuring that the operational foundations of the product org can keep pace with Datadog's growth.
At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
Drive launch readiness and execution. Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers.
Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team.
Lead product-wide communications and operational support for major moments including major conferences, all-hands meetings, and cross-functional forums. You'll also need to be comfortable representing Product Operations to leadership.
Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable.
Incorporate customer voice into the product development process by mining our customer feedback tools for high signal insights. Then partnering with PMs to drive inclusion in their product planning.
Build, refine, and scale core product operations processes. At its core this is meeting with stakeholders, identifying shared pain points and solving them for a distributed product org. You'll create the repeatable frameworks that let Datadog operate consistently across 30+ products.
Who You Are:
4+ years of experience in product operations, program management, or a related operational role.
Experience collaborating across multiple departments (Product, Engineering, Marketing, Sales, etc.) and aligning stakeholders with different priorities toward shared outcomes.
Track record of designing and implementing scalable, repeatable processes that drive adoption, not just documentation that sits on a shelf.
Experience communicating with and presenting to senior leadership at the Director+ level, both in writing and live settings.
Hands-on experience with product management tools and workflows (Jira, Confluence, or similar), with a willingness to build and improve tooling as needs evolve.
Experience working in ambiguous environments where you've had to define the approach, prove out value quickly, and iterate, not just maintain an existing playbook.
Demonstrated ability to lead through influence rather than authority, building trust and driving outcomes across teams you don't directly manage.
Bonus Points:
Experience in a B2B SaaS or high-growth technology company.
Experience in multiple functions (sales, engineering, product, operations, etc.)
Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply.
Benefits and Growth:
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Intra-departmental mentor and buddy program for in-house networking
An inclusive company culture, ability to join our Community Guilds
Access to Inclusion Talks, our internal panel discussions
Free, global Spring Health benefits for employees and dependents age 6+
Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Datadog New York, New York, USA Office
We are located in the New York Times building and five-minute walk away from Times Square. The 42 St Port Authority Bus Terminal is right across the street, providing a highly accessible transportation network.
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