Senior Product Owner - Credit and AR

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Senior Product Owner – Credit and AR

As a Product Owner on the Boundary Applications team, you will own the product strategy, vision, and roadmap supporting Ferguson’s Credit and Accounts Receivable functions—systems that are critical to customer onboarding, credit risk management, invoicing, collections, cash application, and financial accuracy. This role sits at the intersection of technology, finance, and operations, requiring close partnership with Credit, AR, Finance, and Accounting stakeholders to deliver solutions that improve operational efficiency, reduce risk, and optimize cash flow. You will translate complex business and financial requirements into clear product direction, guide delivery teams through execution, and ensure solutions balance speed, scalability, compliance, and customer experience. The ideal candidate has led revenue‑ or receivables‑impacting products in fast‑paced environments, is comfortable navigating ambiguity, and takes direct accountability for delivering measurable business outcomes.

Location: This role is approved to be either Remote within the United States or Hybrid for associates in Newport News, VA, in accordance with company policy.

• Help to define your product's vision and strategy.
• Determine stakeholder needs by specifying the research needed to obtain market information.
• Execute comprehensive, competitive analyses and market validation across multiple customers/products, contributing to deep stakeholder understanding of customers and markets to find adjacencies, and impactful new market opportunities.
• Manage and communicate a detailed roadmap for your product.
• Use qualitative and quantitative research to drive business value and roadmap prioritization.
• Identify and prioritize opportunities to improve operational efficiency and drive business value.
• Collaborate closely with the business, Finance and Accounting teams to define, document and prioritize requirements, ensuring business needs are met and exceeded.
• Communicating clearly to business leaders on changes, how they are affected, and how these changes are aligned with the company's overall goals.
• Work closely with Project Management to make sure product is on time and scoped properly.
• Coordinate alignment between delivery teams, stakeholder groups, and leadership throughout the software development lifecycle.
• Monitor and manage overall product health through analytics and stakeholder feedback sessions and provide commentary to leadership on an ongoing basis.
• Create and maintain a work environment that promotes customer service, collaboration, performance feedback, individual recognition, mutual respect, and employee satisfaction ensuring quality hiring, training, and succession planning processes that encompass Ferguson's diversity commitment.
• Perform all other job-related duties as requested.

• A bachelor’s degree in Computer Science, Business Information Systems, Business, or equivalent experience is required.
• 2-5 years Product Management experience, Finance and/or Oracle Fusion experience preferred.
• Demonstrable experience is required in product lifecycle management. Developing technical knowledge of applying Waterfall and Agile Methodologies.
• Strong problem-solving skills with a focus on quality execution.
• Customer centered approach to sophisticated business/user problems.
• Performance mentality to drive outcomes and results.
• Self-motivated with the ability to inspire and empower a multi-functional team.
• Experience in Horizonal leadership to get results that capture our customers’ needs and drive business results.
• Experience gaining alignment and prioritization across multiple customer groups.
• Experience in waterfall and agile product development methodologies.
• Adaptable and proactively able to move with change while maintaining a positive demeanor.
• Good communication and leadership experience.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

• Problem solving—when something is broken, you can assess the situation and fix it quickly and efficiently!
• Interpersonal skills—you play nice with others: you can maintain discretion, contribute ideas, and disagree with tact.
• Oral communication—you have the ability to talk with others to exchange information, ask constructive questions, and explain your exciting ideas.
• Written communication—you can effectively edit your work for spelling and grammar and are able to present information in a way that is easy to read and understand.
• Planning/organizing—you know what should be at the top of your to-do list and how to get through it in a timely manner.
• Quality control—you know how to check yourself before you wreck yourself; you're thorough and produce quality work.
• Adaptability—you can roll with the punches and you welcome change.
• Dependability—you get to work on time, get your work done, and are always open to give and receive feedback.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#LI-REMOTE

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information